Nicole Nalbandian
Montreal
Overview
8
8
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
Buzzfit
07.2023 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to thirty individuals with consistent participation and positive feedback.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Enhanced client satisfaction through the customization of workout plans based on individual needs and goals.
- Implemented varied teaching methods to accommodate diverse learning styles among participants, maximizing engagement during each session.
- Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
Assistant Manager
Buzzfit
07.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
First Aid Attendant
Buzzfit
07.2022 - Current
- Optimized resource usage during emergencies with effective triage skills that enabled prioritization based on urgency levels among multiple cases requiring attention simultaneously.
- Increased team efficiency by maintaining organized medical supplies and equipment inventories.
- Contributed to improved employee well-being through educational presentations on first aid topics relevant to the workplace setting.
- Ensured timely medical intervention by accurately documenting incidents and treatment provided.
- Improved workplace safety by conducting regular inspections and implementing necessary measures.
- Maintained high-quality records of all incidents attended, enabling accurate reporting while also identifying potential areas of improvement in emergency response procedures.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Teaching Assistant
Concordia University
01.2025 - 05.2025
- Managed course-related communications, including answering student inquiries via email and online platforms.
- Graded assignments, quizzes, exams, and essays according to standardized rubrics and provided constructive feedback.
- Provided one-on-one academic support to students during office hours and by appointment.
- Assisted professors in preparing and delivering course materials, including lectures, assignments, and examinations.
- Supervised in-person examinations by monitoring students to ensure compliance with academic integrity policies and examination procedures.
Accounting Assistant
Chronos Logistics
05.2022 - 08.2022
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Book Clerk
Indigo Books & Music
08.2021 - 03.2022
- Processed incoming shipments of books, ensuring timely availability of new releases for eager readers.
- Improved shelving accuracy by conducting routine audits of inventory placement throughout the store.
- Reduced overhead costs by managing returns from customers promptly and accurately according to company policies.
- Enhanced customer satisfaction by providing personalized book recommendations based on their preferences and interests.
- Managed customer transactions efficiently, maintaining accurate records of sales and returns.
- Collaborated with colleagues to develop engaging displays highlighting popular authors, genres, or themes.
Children’s Literacy Enrichment Specialist
Indigo Books and Music Inc.
08.2021 - 03.2022
- Led professional development workshops for colleagues, focusing on innovative teaching methods and technologies.
- Developed strong relationships with parents to support their child''s academic progress and address any concerns.
First Aid Attendant
ISaute Trampoline Center
05.2017 - 03.2020
- Optimized resource usage during emergencies with effective triage skills that enabled prioritization based on urgency levels among multiple cases requiring attention simultaneously.
- Showcased adaptability and resilience through effectively managing a diverse range of cases, from minor cuts or bruises to more severe injuries requiring immediate intervention.
- Promoted a safe environment for staff and visitors through effective communication of health guidelines.
- Provided emotional support to patients, demonstrating empathy and active listening skills.
Customer Service Representative, Supervisor
iSaute Trampoline Center
05.2017 - 03.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
Education
Master of Arts - Public Policy & Public Administration (MPPPA)
Concordia University
Montreal, QCBachelor of Arts - Political Science
McGill University
Montreal, QC12.2023
Bachelor of Arts - Psychology
McGill University
Montreal, QC12-2023
Diplôme D’études Collégiales (DEC) - Social Science
John Abbott College
Montreal, QC05.2020
Skills
- Academic research and critical analysis
- Quantitative data analysis (R programming)
- Statistical modeling and data visualization
- Presentation and public speaking
- University-level teaching assistance and tutorial leadership
- Lesson planning and instructional material development
- First Aid, CPR, and AED certified (Canadian Red Cross)
Accomplishments
- Dean’s List Scholar, McGill University — Achieved through outstanding academic performance, ranking within the top 15% of the Political Science and Psychology program (September 2022).
- Collegiate Academic Honor Roll, John Abbott College — Earned by maintaining a full course load while ranking in the top 10% of the Social Science program (June 2019).
- Academic Distinction Awardee, St-Thomas High School — Awarded for consistent exceptional academic achievement and dedication across all grade levels (May 2018).
Certification
Certificate of Basic Life Support - Canadian Red Cross Foundation (Montreal, QC) - Certified in Emergency First-Aid, CPR Level C HCP and AED - Expiry: 2024-02
Language proficiency
English
French
Awards
Academic Distinction Awardee - St-Thomas High School (Montreal, QC) - Awarded for exceptional academic achievement consistent across all grade levels, demonstrating excellence in scholastic achievements, critical thinking, and concurrent dedication to coursework and after-school programs. - May 2018, Collegiate Academic Honour Roll - John Abbott College (Montreal, QC) - Awarded for outstanding academic achievement, ranking within the top 10% of academic program through exemplary performance while retaining the maximum course load. - June 2019, Dean’s List Scholar - McGill University (Montreal, QC) - Awarded for outstanding academic achievement, ranking within the top 15% of academic program. - September 2022, Team Spirit and Leadership Award - Lac St-Louis Hockey League (Montreal, QC) - Recognized for exemplary sportsmanship and professionalism, along with bolstering a culture of solidarity and benevolence within the association. - April 2023
Community Service
- DDO Civic Center, Volunteer Youth Development Coach, Montreal, QC, 2017-02, 2017-08, Served as a hockey coach, devotedly mentoring young players (7-10 years old) through the development and enhancement of skills, sportsmanship, and athletic passion., 5 h/week
- St-Thomas High School, Volunteer Learning Support Tutor, Montreal, QC, 2017-09, 2018-06, Served as a highly dedicated tutor adept at providing tailored assistance to newly admitted students, focusing on individualized learning strategies to enhance academic performance, along with nurturing a positive and supportive learning environment., 4 h/week
- John Abbott College, Volunteer Special Needs Support Assistant, Montreal, QC, 2018-10, 2019-10, Provided compassionate supervision and assistance to students with physical, intellectual, or behavioural difficulties, largely by guiding them through daily activities, facilitating positive social interactions, and fostering an inclusive and stimulating learning environment., 4 h/week
Internship
Accounting Assistant - Chronos Logistics (Montreal, QC) - Performed customer invoicing using accounting software, oversaw the maintenance of accounting records, resolved customer inquiries through email correspondence, and provided efficient support to the Financial Controller by preparing briefing materials for supervisors. - 2022-05 to 2022-08 - 21 h/week
Timeline
Teaching Assistant
Concordia University
01.2025 - 05.2025
Group Fitness Instructor
Buzzfit
07.2023 - Current
Assistant Manager
Buzzfit
07.2023 - Current
First Aid Attendant
Buzzfit
07.2022 - Current
Accounting Assistant
Chronos Logistics
05.2022 - 08.2022
Book Clerk
Indigo Books & Music
08.2021 - 03.2022
Children’s Literacy Enrichment Specialist
Indigo Books and Music Inc.
08.2021 - 03.2022
First Aid Attendant
ISaute Trampoline Center
05.2017 - 03.2020
Customer Service Representative, Supervisor
iSaute Trampoline Center
05.2017 - 03.2020
Master of Arts - Public Policy & Public Administration (MPPPA)
Concordia University
Bachelor of Arts - Political Science
McGill University
Bachelor of Arts - Psychology
McGill University
Diplôme D’études Collégiales (DEC) - Social Science
John Abbott College
Similar Profiles
Emma BenderEmma Bender
Desk Clerk at BuzzfitDesk Clerk at Buzzfit
Karl KassawatKarl Kassawat
Front Desk Receptionist at BuzzfitFront Desk Receptionist at Buzzfit
India Sky QuiblatIndia Sky Quiblat
Front desk clerk at BuzzfitFront desk clerk at Buzzfit
Marie -Alice JoliboisMarie -Alice Jolibois
Préposer À L'entretien Ménager at Service RoyPréposer À L'entretien Ménager at Service Roy
Carlos OcampoCarlos Ocampo
Stagiaire en développement logiciel at InoMondialStagiaire en développement logiciel at InoMondial