Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Nicole Mundaca Ortiz

Vancouver,Canada

Summary

Currently, a business administration student, looking for a future project to polish my knowledge and build a career in business organization and administration, customer service and market research.

Detail-oriented professional with strong organizational skills and the ability to manage projects so they are completed on time and within budget. Excellent teamwork, easy communication and always strengthening both soft and hard skills. Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cafe Barista

Artigiano Coffee Shop
Vancouver, BC
09.2022 - Current
  • Greeted customers and took orders in a friendly and professional manner.
  • Prepared beverages such as cappuccinos, macchiatos, lattes, mochas and espressos.
  • Provided detailed information on coffee blends, ingredients and preparation methods.
  • Organized inventory of supplies for efficient restocking procedures.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Medical Technologist

Santa Maria Clinic
Santiago, Chile
12.2021 - 05.2022
  • Customer care and service, especially women and care in the breast cancer department
  • In charge of the administration and in charge of the logistics plan of the unit
  • Attention and acquisition of mammography exams.

Medical Technologist

Medical Clinic
11.2020 - 11.2021
  • Attention and service to the general user, depending on the designated unit
  • In charge of organizational logistics of both personnel and resources
  • Attention and acquisition of exams in MRI and other fields.

Education

Bachelor of Business Administration - International Business Concentration -

Acsenda School of Management
02.2024

Diploma in business administration -

Arbutus College
01.2022

Medical Radiation Technologist in Radiology -

Bernardo O'Higgins University
01.2018

B1 -

English

Native -

Spanish

Medium high -

Microsoft

Skills

  • Food Safety Understanding
  • Order Taking
  • Workplace Safety
  • Food Service
  • Opening and Closing Duties
  • Solid Problem Solver
  • Retail Management
  • Team Player
  • Cash Register Operation
  • Inventory Management

Skills

Used the knowledge in customer service acquired in the area of health, to provide the best care and the best quality. making teamwork easier., Support with my knowledge of administration and organization, to protect it in the best way for production for the company., Be a communicative person with coworkers, to solve problems or support if necessary., Be organized and responsible so that it does not harm the work and that it is continuous and pleasant., Handle general questions with professional courtesy and diplomacy.

Timeline

Cafe Barista

Artigiano Coffee Shop
09.2022 - Current

Medical Technologist

Santa Maria Clinic
12.2021 - 05.2022

Medical Technologist

Medical Clinic
11.2020 - 11.2021

Bachelor of Business Administration - International Business Concentration -

Acsenda School of Management

Diploma in business administration -

Arbutus College

Medical Radiation Technologist in Radiology -

Bernardo O'Higgins University

B1 -

English

Native -

Spanish

Medium high -

Microsoft
Nicole Mundaca Ortiz