Nicole Mulligan

Organized and dedicated office worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

• Extensive data reconciliation to ensure accuracy and locate anomalies
• Adequately scheduled projects, meetings, personnel, clients to ensure timeline accuracies
• Effectively managed high volumes of inquiries from both internal and external sources
• Completed forms, reports and maintained databases and inventories
• Prepared contracts and invoices
• Researched, created and documented policies and procedures
• Created and maintained effective filing systems both manually and electronically
• Basic accounting and record keeping
• Identify inefficiencies and recommend tools and processes to enhance productivity.
• Maintained confidentiality of sensitive information, implemented secure filing systems
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns and building strong relationships
• Promoted a positive work environment through effective communication skills and fostering professional relationships amongst colleagues
• Conducted research projects , compiling information which supported winning bids.
• interacted with vendors, contractors and professional service personnel to receive orders, direct activities and communicate instructions
• Tracked an monitored purchase orders, deliveries and invoicing to verify accuracy and compliance