Nicole Morris
Kemptville
Summary
With 16 years of experience in hospitality, I bring strong customer service skills, a client-focused approach, and a passion for helping others to my massage therapy practice. Dedicated to creating a welcoming environment and providing personalized, therapeutic care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
RED DOT CAFÉ
10.2010 - Current
- Oversaw daily operations to ensure the smooth and efficient functioning of the restaurant, addressing challenges and meeting needs as they arose
- Managed scheduling for 20 front-of-house staff members
- Directed daily operations, including opening/closing, hiring, training, terminations, email correspondence, reservation management, menu creation, conflict resolution, and task delegation
- Led social media marketing efforts, creating engaging content and promoting menu items through visual and written posts
- Demonstrated flexibility by covering various roles as needed, including running food, take-out orders, hosting, serving, bartending, dishwashing, kitchen support, and dessert preparation
- Managed inventory procurement to maintain stock levels and ensure operational efficiency
Server
The Main Grill
01.2010 - 10.2010
Server
Uniacke Pizza
01.2009 - 12.2009
Education
Massage Therapy -
Trios College
Ottawa, ON03-2027
Hospitality Management
Algonquin College
Ottawa, ON04-2014
Honours -
Avon View Highschool
Nova Scotia06-2009
Skills
- Committed professional
- Goal-oriented
- Initiative-driven
- Flexible problem solver
- Quick learner
- Effective team leader
- Problem Solver
- Effective time management
- Positive mindset
- Innovative thinking
Certification
Smart Serve
Timeline
Manager
RED DOT CAFÉ
10.2010 - Current
Server
The Main Grill
01.2010 - 10.2010
Server
Uniacke Pizza
01.2009 - 12.2009
Massage Therapy -
Trios College
Hospitality Management
Algonquin College
Honours -
Avon View Highschool
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