Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicole Moreno

Murietta

Summary

Developed strong customer service and transaction management skills in fast-paced entertainment environment. Demonstrates knack for handling multiple tasks efficiently and resolving customer inquiries with professionalism. Seeking to leverage these transferable skills in new and dynamic field.

Overview

1
1
Certification

Work History

Lead Box Office Associate

LiveNation
  • Placed VIP orders for guests
  • Processed admission tickets
  • Directed guests to proper seating locations
  • Greeted guests when entering venue

Server

Outback Steakhouse
  • Greeted guests upon entering
  • RBS Certified
  • Serve assisting
  • Food & drink running
  • Host
  • Side work accuracy
  • Take Away
  • Took orders in a prompt manner
  • Great ability to multitask under pressure
  • Communication with back staff
  • Train new employees

Server

Buffalo Wild Wings
04.2024 - 09.2024
  • Provided exceptional customer service to enhance guest dining experience
  • Collaborated with kitchen staff to coordinate orders and address special requests.
  • Trained new team members on menu offerings and service standards.
  • Processed payments accurately using point-of-sale (POS) system, ensuring smooth transactions.
  • Maintained cleanliness and organization of dining area to uphold health standards.
  • Assisted in inventory management by restocking supplies as needed during shifts.
  • Resolved guest complaints promptly to maintain positive dining atmosphere.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

CPT 1 - undefined

Wagner Training Institute
06.2019

Diploma - undefined

Citrus Hill High School
05.2012

Skills

  • Flexible schedule
  • Cash handling expertise
  • Fraud prevention
  • Upselling strategies
  • Event promotion
  • Patron assistance
  • Ticket sales proficiency
  • Dependability
  • Flexibility
  • ID verification

Certification

RBS -Responsible Beverage Service

ServSafe- Food handlers card

Timeline

Server

Buffalo Wild Wings
04.2024 - 09.2024

Lead Box Office Associate

LiveNation

Server

Outback Steakhouse

CPT 1 - undefined

Wagner Training Institute

Diploma - undefined

Citrus Hill High School

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Nicole Moreno