Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nicole Mills

Brantford,ON

Summary

Results-oriented professional with a diverse background in management and customer service. Demonstrates a consistent ability to conceptualize, plan, and successfully manage business operations. Highly organized, communicative, and detail-oriented with a strong dedication to excellence. Possesses strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Warehouse Order Picker

EXEL CANADA LTD.
Brantford, ON, Canada
05.2022 - Current

I have 3 years of warehouse experience where I was required to:

  • Execute thorough processes to meet customer order specifications.
  • Ensure precision in quality and quantity.
  • Perform inventory checks, ensuring accurate product counts per location.
  • Safely operate stand-up and sit-down forklift powered material handling equipment (MHE) for the secure transport of orders to shipping destinations.
  • Maintain a clean and organized work environment.
  • Execute tasks using RF system efficiently.
  • Oversee operational processes for loading and receiving.

Cat Shelter Volunteer

Purrfect Companions of Norfolk
Delhi, ON
05.2024 - Current

I volunteer at Purrfect Companions of Norfolk weekly, my duties are to:

  • Administer medications and vaccinations under shelter staff supervision.
  • Document comprehensive records of animal care routines and feeding schedules.
  • Monitor animals for behavioural problems and signs of health issues.
  • Coordinate essential resources for nourishment and healthcare of incoming animals.
  • Provide companionship and comfort to animals in need of extra love and attention.
  • Implement enrichment activities to reduce stress levels among feline residents.
  • Execute dietary plans and medication schedules as per pet care instructions.
  • Implement health precautions ensuring the well-being of both volunteers and cats.
  • Maintain cleanliness in kennels, litter boxes, and common areas for shelter cats.
  • Elevate public awareness about cat adoptions through engagement in outreach programs.
  • Promote responsible pet ownership through educational outreach on cat care.
  • Strengthen recruitment efforts by promoting volunteering opportunities.
  • Deliver comprehensive information about individual cats' needs to ensure successful adoptions.

Retail Clerk

Peavey Mart
Brantford, ON, Canada
10.2019 - 05.2022

I worked as a Retail Clerk for 3 years where I was responsible for:

  • Facilitating carry-outs for both large equipment and smaller customer items.
  • Addressed inquiries regarding products and services efficiently.
  • Organized inbound shipments and streamlined online order processing.
  • Supported accurate inventory tracking through regular stock counts.
  • Restocked shelves, set up displays, and arranged merchandise.
  • Managed heavy lifting tasks efficiently with and without assistance.

Cashier/Customer Service

Peavey Mart
Brantford, ON, Canada
10.2019 - 05.2022

I have 3 years of cashier and customer service experience where I successfully:

  • Delivered fast and friendly service.
  • Handled customer transactions by utilizing POS and RF systems.
  • Ensured accurate processing of payment transactions and returns.
  • Provided guidance and relevant information to assist customers efficiently.
  • Maintained orderly and presentable checkout zones.
  • Monitor transactions in balance sheets and identify discrepancies.

Camp Counsellor (Volunteer)

Glenhyrst
Brantford, ON, Canada
07.2018 - 08.2019

As a Camp Councillor I was happy to perform my duties to:

  • Ensure the safety and well-being of campers while providing engaging and enjoyable camp experiences
  • Supervise campers during all activities, both indoor and outdoor
  • Ensure campers follow camp rules and regulations
  • Address camper needs and concerns promptly
  • Maintain a safe and clean environment for campers
  • Provide guidance and support to campers, helping them develop their skills and confidence
  • Model positive behaviour and encourage good citizenship
  • Designed and implemented a variety of activity programs.
  • Provided specialized care to group of campers with higher support needs.
  • Acquired expertise in supporting children with disabilities.

Childcare Provider

Family and Friends
Brantford, ON, Canada
09.2013 - 10.2018

As a Childcare Provider I took pride in fulfilling my responsibilities where I:

  • Oversaw childcare to three children on a weekly basis for prolonged durations.
  • Developed essential skills for supporting individuals with specialized care needs.
  • Delivered secure and stimulating childcare.
  • Coordinated and oversaw activities.
  • Prepared meals, snacks, and packed school lunches
  • Provided homework support.
  • Ensured a tidy and organized environment.
  • Maintained adequate nutrition and hydration for animals.
  • Provided essential first aid to address minor injuries including cuts, scrapes, bumps and bruises.
  • Ensured adherence to emergency safety guidelines.
  • Monitored and enforced adherence to established rules.
  • Mediated and resolved conflicts efficiently.

Education

Trade Certificate - Manufacturing Pre Trades

Six Nations Polytechnic
Brantford, ON
05.2021

Brantford Collegiate Institute -

Brantford Collegiate Institute
Brantford, ON
06.2019

Skills

  • Ability to work well in a fast-paced environment
  • Strong communication and time management skills
  • Understanding of RF system
  • Familiarity with electronic equipment, cash register and POS
  • Basic PC knowledge
  • First Aid/CPR
  • Child Care
  • Animal Welfare
  • Order Picking
  • Forklift
  • High-Reach Truck
  • Shipping & Receiving
  • Warehouse Experience
  • Heavy Lifting
  • Material Handling
  • Math Skills
  • Retail
  • Cashiering
  • Customer Service
  • Transaction accuracy
  • Cash Handling
  • Video Editing

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • Lean Six Sigma White Belt, 05/01/21, Present
  • Working at Heights, 05/01/21, 05/31/24
  • Standard First Aid and CPR, 04/01/21, Present
  • Worker Health and Safety Awareness, 04/01/21, Present

Timeline

Cat Shelter Volunteer

Purrfect Companions of Norfolk
05.2024 - Current

Warehouse Order Picker

EXEL CANADA LTD.
05.2022 - Current

Retail Clerk

Peavey Mart
10.2019 - 05.2022

Cashier/Customer Service

Peavey Mart
10.2019 - 05.2022

Camp Counsellor (Volunteer)

Glenhyrst
07.2018 - 08.2019

Childcare Provider

Family and Friends
09.2013 - 10.2018

Trade Certificate - Manufacturing Pre Trades

Six Nations Polytechnic

Brantford Collegiate Institute -

Brantford Collegiate Institute
Nicole Mills