Nicole Mejia
Vaughan,ON
Summary
Dynamic Assistant Manager with a proven track record at San Felipe S.A.S, excelling in customer satisfaction and team leadership. Skilled in conflict resolution and staff supervision, I significantly enhanced service quality and operational efficiency. My proactive approach and problem-solving skills fostered a positive work environment, driving notable improvements in performance metrics.
Overview
1
1
year of professional experience
Work History
Assistant Manager
San Felipe S.A.S
03.2022 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
St Joan Of Arc Catholic High School
Maple, ON06-2026
Skills
- Customer service
- Problem-solving
- Customer relations
- Staff supervision
- Conflict resolution
- Team leadership
- Decision-making
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Assistant Manager
San Felipe S.A.S
03.2022 - 02.2023
High School Diploma -
St Joan Of Arc Catholic High School
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