Ronald Turcotte
Kirkland,QC
Summary
Dynamic Concierge Manager with a proven track record at Nomac, adept in property management and tenant relations. Excelled in maintaining high occupancy rates through innovative lease renewals and exceptional customer service. Demonstrated adaptability and problem-solving skills, ensuring high standards in building maintenance and tenant satisfaction. Expert in team collaboration and clear communication, consistently achieving and surpassing operational goals.
OR
Proven Concierge Manager at Nomac, adept in property management and tenant relations, showcasing exceptional problem-solving and interpersonal skills. Spearheaded maintenance projects and lease renewal programs, enhancing building standards and occupancy rates. Collaborated effectively across teams, ensuring optimal tenant satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Concierge Manager
Nomac
10.2010 - Current
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained high level of professionalism and discretion when dealing with Tenants.
- Maintained accurate and up-to-date records of Tenant information.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated creativity and resourcefulness when resolving issues.
- Directed financial operations for building to maintain optimal budget targets.
- Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Collected rent, deposits and payments from tenants.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Landscaper
Dad to Fill
06.2007 - 01.2009
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Maintained gardening tools by replacing blades and fluids.
Education
High School Diploma -
Dad To Fill School Name
Sherbrooke, QCSkills
- Personal Assistance
- Tenant Relations
- Task Delegation
- Property Management
- Office Support
- Community Relations
- Customer Service
- Professionalism
- Continuous Improvement
- Problem-Solving
- Adaptability
- Team Collaboration
- Decision-Making
- Active Listening
- Attention to Detail
- Task Prioritization
- Time Management
- Adaptability and Flexibility
- Teamwork and Collaboration
- Interpersonal Skills
- Clear Communication
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Concierge Manager
Nomac
10.2010 - Current
Landscaper
Dad to Fill
06.2007 - 01.2009
High School Diploma -
Dad To Fill School Name
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