Nicole Matheson
6267 Highway 1, Ellershouse,NS
Summary
At Heartland Insurance I excell as a Direct Sales Representative. I have mastered client service excellence with attention to detail, high level of insurance knowledge and consistent correspondence. My blend of organizational skills and commitment to teamwork are an asset. I am seeking a career where I can utilize my skills.
Overview
14
14
years of professional experience
Work History
Direct Sales Representative
Heartland Insurance (formerly Kings Mutual)
10.2010 - Current
- Greeting clients and processing payments
- Answering incoming phone calls and directing to the appropriate agent
- Booking appointments for myself and other agents
- Providing expert advice to clients, new and existing, for their insurance needs in office and by phone
- Completing applications, renewals and endorsements
- Promoting client retention through high quality service
- Training new staff on our system, practices and products
- Developing productive working relationships with local businesses such as dealerships, realtors and lawyers
Education
Business Administration Certificate -
NSCC - Kingstec Campus
Kentville, NS05-2009
High School Diploma -
Avon View High School
Windsor, Nova Scotia06-2007
Skills
- Client service excellence
- Attention to detail
- Organization and time management
- Commitment to being a team player
Languages
English
Timeline
Direct Sales Representative
Heartland Insurance (formerly Kings Mutual)
10.2010 - Current
Business Administration Certificate -
NSCC - Kingstec Campus
High School Diploma -
Avon View High School
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