Nicole Mastrangelo
Madoc,ON
Summary
I am a team player, with excellent customer service skills looking to obtain full time employment. Reliable and Punctual.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deli Clerk
Madoc Foodland
08.2021 - Current
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
Cashier
Johnson's Pharmaceutical Services
04.2023 - 05.2024
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Cashier
Madoc Ultramar
03.2020 - 04.2021
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Server
Spring Brook Diner
02.2018 - 08.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Retail Sales Associate
Michaels Craft Store
01.2016 - 03.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
GED -
Center Hastings Secondary School
Madoc, ON04-2013
Skills
- Menu Memorization
- Product Rotation
- Cash Handling
- Food Preparation
- Ordering Procedures
- Customer Service
- Positive and professional
- POS system operations
- Guest Services
- Product Merchandising
- Merchandise Restocking
- Safe Food Handling
Certification
Smart Serve
Timeline
Cashier
Johnson's Pharmaceutical Services
04.2023 - 05.2024
Deli Clerk
Madoc Foodland
08.2021 - Current
Customer Service Cashier
Madoc Ultramar
03.2020 - 04.2021
Server
Spring Brook Diner
02.2018 - 08.2020
Retail Sales Associate
Michaels Craft Store
01.2016 - 03.2019
GED -
Center Hastings Secondary School
Similar Profiles
NATASIA KISSNATASIA KISS
ADMINISTRATIVE ASSISTANT TO THE FIRE CHIEFF at MADOC TOWNSHIP FIRE DEPARTENTADMINISTRATIVE ASSISTANT TO THE FIRE CHIEFF at MADOC TOWNSHIP FIRE DEPARTENT
Atanael SoriaAtanael Soria
Meat Cutter at Foodland Grocery StoreMeat Cutter at Foodland Grocery Store
Mitchell LealMitchell Leal
Deli Clerk at Foodland Port AdelaideDeli Clerk at Foodland Port Adelaide
Jack WagnerJack Wagner
Development and Production Service Crew at Barminco HemloDevelopment and Production Service Crew at Barminco Hemlo
Sara CritchSara Critch
Supervisor of Education and Professional Standards at Hastings Quinte Paramedic ServicesSupervisor of Education and Professional Standards at Hastings Quinte Paramedic Services