Nicole Marshall
Winnipeg
Summary
Dynamic leader offering extensive expertise in Supply Chain Management, Merchandising, Process Improvement and Sales. Proven track record of building high performing teams, achieving optimal inventory levels, implementing workflow efficiencies, creating strong supplier relationships, facilitating successful product launches, and driving cross-functional teamwork.
Strategic, adaptable, and customer-centric. Brings strong problem solving skills and a results oriented mindset to every project. Bilingual ( English and French) Committed to ongoing professional development. Currently completing the Six Sigma black belt certification, and SCMP designation.
Overview
2026
2026
years of professional experience
Work History
Divisional Merchandising Manager
Gordon Food Service
2024 - Current
- Developed and executed data-driven category strategies, creating short and long-term plans that drove 160K increase to case sales, $2.4M in margin growth, achieving an overall 54.6% brand percent.
- Analyzed competitive market trends and identified key opportunities to optimize current offerings.
- Executed product assortment projects to offer right product, right price.
- Cultivated and strengthened vendor relationships by representing the company at trade shows and industry conferences, resulting in local partnerships and stronger Sales force support.
- Identified and secured high-quality suppliers, enhancing the company's competitive pricing position and strengthening the overall supply chain.
- Spearheaded divisional input, influencing and shaping critical decisions regarding merchandise mix, pricing, Joint Business Planning, and Go-To-Market strategies.
- Led and contributed to cross-functional projects, including our National New Item Development Team, enhancing operational efficiency and streamlining processes.
- Leveraged CRM tools to track and analyze key metrics, generating data-driven reports on measurable targets and opportunity success rates.
SUPPLY CHAIN MANAGER
Gordon Food Service
- Achieved and maintained optimal inventory levels, with service level fill rate avg of 99.43%, 16 turns per year, and managing shrink at 0.15% of total sales.
- Provided leadership, coaching, and support to the divisional Supply Chain team, representing Supply Chain on various strategic planning councils
- Led the Customer Experience Indicator program and Influencing Leaders Group in Winnipeg, contributing to the extended leadership team
- Actively collaborated with internal and external sources to identify and prevent loss, leveraging vendor and broker contacts
- Recruited, hired, and trained Supply Chain Analysts, fostering ongoing development and adherence to company SOPs
- Contributed to the proposal, development, and implementation of a Shrink Prevention role, piloted in Winnipeg
- Led and served as a SME of several committees, including Shrink Council, Customer Experience Indicator, and the SAP Training Team
- Facilitated product expedites, liquidations, Return To Vendors
- Helped plan and participates in Marketing events, ie: Food Shows, DSR Trainings and, Vendor Reviews
- Participated in new customer visits, Intro to Supply Chain onboarding sessions for new hires.
SUPPLY CHAIN ANALYST
Gordon Food Service
- Managed inventory, purchasing and monitoring using advanced supply chain platforms, including E3 Trim Buying system, IDS software, and iTrade.
- Executed forward buying initiatives, capitalizing on order efficiencies to maximize profitability and secure cost savings
- Streamlined logistics coordination with freight partners, managing vendor shipping details and tracking updates to ensure timely delivery
- Investigated and resolved product complaint issues efficiently, processing customer credits and vendor debits.
- Applied rigorous data analytics to proactively identify bottlenecks and mitigate supply chain issues, reducing gaps and delivery delays to operators
- Prioritized and managed a high-volume buying load, consistently meeting all deadlines and supporting more than 300 suppliers
- Proactively managed and communicated out-of-stock situations and comprehensive recovery plans to relevant stakeholders.
STORE MANAGER
Dynamite/Garage Clothing
- Directed all operations for a high-volume retail store, successfully launching a new concept flagship location and cultivating a loyal customer base
- Built the foundational store team by recruiting, hiring, and training initial personnel, establishing critical internal functions and job scopes that ensured a successful and efficient launch of operations
- Led full-cycle talent management for the sales team (recruiting, hiring, coaching), overseeing daily operations and implementing rigorous inventory and loss prevention plans
- Maximized operational procedures, including inventory and cash controls, ensuring compliance and accurate financial reporting for daily store opening and closing activities.
- Managed and approved bi-weekly payroll submissions for a team of 25 employees, ensuring accuracy and timely compensation while adhering to a weekly payroll budget.
- Promoted team collaboration, performance, and professional growth by fostering healthy environments focused on inclusion.
- Optimized backroom organization and inventory controls to maintain proper stock levels, facilitating efficient ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Implemented targeted coaching and training programs for sales associates on product knowledge and advanced selling techniques, resulting in a significant increase in customer satisfaction ratings and a lift in average transaction values.
VISUAL MERCHANDISER
Garage Clothing and Dynamite
- Enhanced overall visual impact of stores, using product placement, visual merchandising displays, signage, and point of sale materials to increase sales
- Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
- Supervised and trained team of associates, verifying accurate implementation of display themes, and efficient set up/tear down, focused on workplace safety.
- Monitored, replenished and restructured displays according to available inventory.
- Created innovative approaches to store layout to optimize customer flow, prevent product loss and optimize sales potential.
- Developed and executed store planograms across designated territory.
Education
Bachelor of Arts -
University of Winnipeg
WinnipegSkills
- Demand Forecasting
- Inventory and Gap Analysis
- Logistics and Capacity Planning
- Process Improvement
- Data-driven decision-making
- Lost Sales Reporting
- Trend Identification
- Competitive Market Reviews
- Merchandising Strategies
- Cost Assessments
- Problem-Solving
- ERP Systems
- Coaching and Mentoring
- Promotional Planning
- Market Knowledge
- Supplier Relationship Management
Timeline
Divisional Merchandising Manager
Gordon Food Service
2024 - Current
SUPPLY CHAIN MANAGER
Gordon Food Service
SUPPLY CHAIN ANALYST
Gordon Food Service
STORE MANAGER
Dynamite/Garage Clothing
VISUAL MERCHANDISER
Garage Clothing and Dynamite
Bachelor of Arts -
University of Winnipeg