Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NICOLE MARIE ACASIO

Calgary,Canada

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Earls Kitchen + Bar
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Front Desk Member

Barry's Studio
10.2023 - 10.2024
  • Check in clients and being the first point of contact for the business
  • Responsible answering phones, receive and deliver mail, and help with maintaining and ordering supplies

Educator

lululemon
08.2022 - 09.2024
  • Key role is to effectively educate our guests on the fabrics, features, fit and function of our product, our culture, and the communities we belong to.

Server

Joey Restaurants
02.2024 - 08.2024
  • Responsible for positive guest interactions while serving guests in a friendly and efficient manner
  • Providing excellent customer service, ensuring a great dining experience for all guests

Stylist

Mejuri
08.2023 - 02.2024
  • Enabling a memorable and personalized customer service experience that focuses on building a connection to the Mejuri brand and strives to exceed customer expectations

Crew Member

Tim Hortons
01.2022 - 08.2022
  • Prepare and serve food and beverages while working with team to keep the restaurant clean

Education

Diploma - Hospitality and Tourism Management

Southern Alberta Institute of Technology
06.2024

Skills

  • Customer Service
  • Team Collaboration
  • Leadership
  • Communication
  • Problem-solving
  • Strong work ethic

Certification

Proserve Completion Certificate

Timeline

Server

Earls Kitchen + Bar
10.2024 - Current

Server

Joey Restaurants
02.2024 - 08.2024

Front Desk Member

Barry's Studio
10.2023 - 10.2024

Stylist

Mejuri
08.2023 - 02.2024

Educator

lululemon
08.2022 - 09.2024

Crew Member

Tim Hortons
01.2022 - 08.2022
Proserve Completion Certificate

Diploma - Hospitality and Tourism Management

Southern Alberta Institute of Technology

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NICOLE MARIE ACASIO