Nicole Mackay
Wetaskiwin
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Manager
Neyaskweyahk Group of Companies Inc (Wild West Gallery)
10.2021 - 09.2025
- Conducted routine inventory checks to maintain adequate stock levels.
- Engaged with customers to provide exceptional service and resolve inquiries..
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Working with and handling of native medicines.
Pharmacy Assistant
Safeway Pharmacy
01.2006 - 06.2014
- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in preparing medications, including compounding and labeling as required.
- Maintained inventory levels by monitoring stock and placing orders for pharmaceuticals and supplies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Personal Support Aide
David Thompson Health Authority
2002 - 2006
- Provided personalized care and assistance to clients, ensuring comfort and safety in daily activities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored clients' health conditions, reporting changes to healthcare professionals for timely interventions.
- Developed and implemented tailored care plans in collaboration with families and healthcare teams.
Personal Support Aide
Good Shepherd Lutheran Home
2000 - 2002
- Aided clients in personal hygiene tasks such as bathing, grooming, and dressing to promote dignity and self esteem
- Administered medications as prescribed, ensuring accurate dosage and timely administration for optimal health outcomes.
- Continually updated professional knowledge by attending relevant workshops, seminars, or conferences related to personal support work trends or best practices.
Education
No Degree - Personal Support Aide
Norquest College
Wetaskiwin, AB10-2006
Skills
- Customer service
- Team leadership
- Decision-making
- Punctual and reliable
- Confidentiality
- Insurance billing
- Polite and courteous phone manner
Languages
English
Professional Working
Certification
- PCA - Personal Care Aide
- First Aid & CPR /AED Level C
Timeline
Assistant Manager
Neyaskweyahk Group of Companies Inc (Wild West Gallery)
10.2021 - 09.2025
Pharmacy Assistant
Safeway Pharmacy
01.2006 - 06.2014
Personal Support Aide
David Thompson Health Authority
2002 - 2006
Personal Support Aide
Good Shepherd Lutheran Home
2000 - 2002
No Degree - Personal Support Aide
Norquest College