Nicole Lourenco
Surrey,BC
Summary
Adaptable and quick learning professional seeking opportunities in the job market. I bring a strong work ethic and a high level of responsibility; Delivering exceptional customer service and achieving set objectives. Proven track record of driving revenue growth and exceeding targets. Experienced with identifying customer needs and providing tailored solutions
Overview
7
7
years of professional experience
Work History
Project Coordinator
Ekoala
12.2023 - 11.2024
- Responsible for overseeing and managing the end-to-end process of marketing projects from initial client brief to final delivery. Served as the key point of contact between clients and the design team, ensuring clear communication and project alignment.
Franchisee
Oakberry
06.2021 - 01.2023
- Successfully launched an Oakberry franchise in the food sector during the pandemic. Oversaw a team of four employees, with responsibilities including customer service, revenue generation, and the planning and execution of smooth operational processes.
Project Lead
ACKN
08.2021 - 10.2022
- Led the initial phase of a startup project aimed at employee management for franchises. Responsible for market research, feasibility analysis, and defining the initial requirements of the solution. Developed skills in project planning and identifying challenges in new ventures.
Project Analyst
GRI Club
03.2020 - 12.2021
- Responsible for project development, including email marketing initiatives and the analysis of budgets of the company website. Prepared weekly presentations featuring reports and recommendations for improvement. Demonstrated operational changes to enhance marketing performance and efficiency. Utilized data extraction from Google Analytics, LinkedIn, and website metrics to inform strategic decisions.
Sales Development Representative
GRI Club
01.2018 - 01.2020
- Responsible for attracting customers, specifically targeting developers and investors from the European and Brazilian markets. Coordinated meetings with prospects through LinkedIn, WhatsApp, and email. Developed expertise in platforms such as Salesforce, Wrike, and Trello, while overseeing a team of 25 Sales Development Representatives (SDRs).
Education
Bachelor of Business Administration -
Pontifical Catholic University of Campinas
01.2023
Co-op - Supply Chain and Logistics
SELC Canada
06-2025
Skills
- Proficient in Salesforce, Wrike, Trello, Sales Navigator, Google Suite, and Microsoft Office Packages
- Strong interpersonal skills with an ability to build easy relationships with co-workers and customers
- Committed to ethics and responsibility
- Adaptable in constantly changing scenarios
- Quick and decisive in problem-solving
- Time management
- Detail-oriented
LANGUAGES
Portuguese: Native
English: Fluent
Timeline
Project Coordinator
Ekoala
12.2023 - 11.2024
Project Lead
ACKN
08.2021 - 10.2022
Franchisee
Oakberry
06.2021 - 01.2023
Project Analyst
GRI Club
03.2020 - 12.2021
Sales Development Representative
GRI Club
01.2018 - 01.2020
Bachelor of Business Administration -
Pontifical Catholic University of Campinas
Co-op - Supply Chain and Logistics
SELC Canada
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