Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nicole Liber

Maple,ON

Summary

Experienced fitness professional with a strong background in virtual coaching and client development. Skilled in creating customized fitness programs that drive client progress and achieve desired results. Adept at enhancing customer experiences and driving sales as a retail professional. Collaborates effectively with teams and adapts to changing retail environments. Demonstrated expertise in product knowledge and active listening, ensuring high levels of customer satisfaction and loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Online Fitness Coach

Self-employeed
01.2024 - Current
  • Utilized social media platforms effectively for brand building purposes thus attracting new potential clients.
  • Developed goal-oriented training programs that led clients to achieve significant improvements in strength, endurance, flexibility, and overall functional ability.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Stayed current with CPR and first aid certification to provide emergency response in case of injury.

Retail Sales Associate

Premier Hype
11.2023 - Current
  • Exceeded individual sales targets while contributing to team goals through consistent high performance.
  • Assisted in inventory management, accurately tracking stock levels and replenishing items as needed.
  • Demonstrated expertise in product offerings, confidently answering questions and addressing concerns to support informed decision-making by customers.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.

Receptionist Intern

BodyVision Fitness
09.2023 - 02.2024
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.

Hardgood Sales Associate

Sporting Life
11.2022 - 11.2023


  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

BBA - Marketing

Seneca Polytechnic
Toronto, ON
04-2028

High School Diploma -

Hodan Nalayeh SecondarySchool
Vaughan, ON
06-2024

Skills

  • Strength training
  • Fitness industry familiarity
  • Promotional planning
  • Customer Service
  • Problem-Solving
  • Retail Sales
  • Product Knowledge
  • Store maintenance
  • POS System proficiency
  • Teamwork
  • Time Management
  • Cash Handling

Languages

Russian
Native or Bilingual

Certification

  • CPR/AED

Timeline

Online Fitness Coach

Self-employeed
01.2024 - Current

Retail Sales Associate

Premier Hype
11.2023 - Current

Receptionist Intern

BodyVision Fitness
09.2023 - 02.2024

Hardgood Sales Associate

Sporting Life
11.2022 - 11.2023

BBA - Marketing

Seneca Polytechnic

High School Diploma -

Hodan Nalayeh SecondarySchool

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Nicole Liber