Nicole Laplante
Casselman
Summary
A seasoned professional with a proven track record at the Eastern Ontario Health Unit, I excel in strategic planning and fostering teamwork. Demonstrated success in enhancing team collaboration, improving operational efficiency, and leveraging facilitation techniques for impactful learning. My approach has consistently boosted team productivity and morale, underscoring my commitment to professional excellence and effective communication.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Facilitator
University of Ottawa
09.2016 - Current
- facilitating student nurses labs
- Utilized various instructional technologies to enhance the delivery of content and facilitate meaningful learning experiences.
- Promoted a positive classroom culture rooted in mutual respect, open communication, and active participation from all students.
- Implemented differentiated instruction methods, addressing the unique needs of each learner within a diverse student population.
- Monitored student progress through regular assessments, adjusting instructional strategies as needed to optimize learning outcomes.
- Enhanced learner engagement by incorporating interactive activities and real-world examples into lesson plans.
Director of Health Protection and of Operations
Eastern Ontario Health Unit
01.2012 - 04.2021
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Assisted in recruiting, hiring and training of team members.
- Reduced operational risks while organizing data to forecast performance trends.
Coordinator/supervisor of Public Health
Eastern Ontario Health Unit
01.2003 - 12.2011
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Science - Nursing Science
University of Ottawa
Ottawa, ONMaster of Arts - Education
University of Ottawa
Ottawa, ON10-2015
Skills
- Strategic planning
- Facilitation techniques
- Staff management
- Community outreach
- Operations management
- Excellent communication
- Teamwork and collaboration
- Multitasking Abilities
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Registered Nurse through College of Nurses of Ontario
Timeline
Facilitator
University of Ottawa
09.2016 - Current
Director of Health Protection and of Operations
Eastern Ontario Health Unit
01.2012 - 04.2021
Coordinator/supervisor of Public Health
Eastern Ontario Health Unit
01.2003 - 12.2011
- Registered Nurse through College of Nurses of Ontario
Bachelor of Science - Nursing Science
University of Ottawa
Master of Arts - Education
University of Ottawa
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