Nicole Langford
Antioch
Summary
Dedicated professional with strong time management and safety compliance skills. Experienced in cleaning procedures and inventory management, ensuring high standards in hygiene and customer satisfaction.
Overview
14
14
years of professional experience
Work History
House Cleaner
In&Out Cleaning
Bay Point
11.2024 - Current
- Scheduled home cleaning based on client availability and optimized time management.
- Disinfected high-touch areas to promote hygiene and cleanliness.
- Trained new staff on cleaning procedures to ensure adherence to quality standards.
- Monitored supplies inventory to maintain adequate levels and prevent service interruptions.
- Followed safety guidelines to maintain a secure work environment.
Sales/Delivery Driver
Pittsburg Florist
Pittsburg
12.2021 - 02.2023
- Guided customers in selecting flowers and gifts to create memorable moments.
- Delivered floral arrangements to various locations, including residences, funeral homes, hospitals, and businesses.
- Streamlined inventory organization for plants, vases, containers, and supplies to improve accessibility.
- Maintained clean and organized workspace and display areas to enhance customer experience.
- Assisted with loading floral arrangements onto delivery trucks.
Assistant Manager
7-Eleven Convenience Store
Antioch
10.2017 - 05.2019
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with diverse coworkers to achieve product and service goals while resolving related issues.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated scheduling and resource allocation for staff coverage.
- Trained new employees on company policies and procedures to ensure compliance and effective performance.
- Monitored inventory levels and ordered supplies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed reports on sales trends, inventory levels, and financial data to inform decision-making.
Deli Team Lead
Brentwood Fine Meats
Brentwood
02.2012 - 05.2016
- Trained new team members on product knowledge and customer service techniques to enhance customer satisfaction.
- Prepared and served meals while adhering to food safety standards.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained cleanliness in dining and kitchen areas throughout shifts.
- Operated kitchen equipment, including ovens and slicers, ensuring safety and compliance with operational standards.
- Monitored food inventory and reported shortages to management to maintain adequate stock levels.
- Operated cash register to process cash, check, and credit card transactions.
Education
South Albany High
Albany, ORSkills
- Cleaning procedures
- Disinfection techniques
- Sanitation practices
- Safety compliance
- Time management
- Inventory management
- Customer service
Timeline
House Cleaner
In&Out Cleaning
11.2024 - Current
Sales/Delivery Driver
Pittsburg Florist
12.2021 - 02.2023
Assistant Manager
7-Eleven Convenience Store
10.2017 - 05.2019
Deli Team Lead
Brentwood Fine Meats
02.2012 - 05.2016
South Albany High