Nicole Wells
Surrey ,BC
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Food Bank Volunteer willing to sacrifice personal time and dedicated to helping destitute population. Goes extra mile to feed hungry and give back to community. Highly organized and focused on keeping food bank running smoothly and efficiently. Kind-hearted community servant dedicated to delivering high-quality service. Professional understanding of stock levels and capacity. Manager committed to community support and full stomachs for those in need.
Overview
12
12
years of professional experience
Work History
Volunteer Food
Native Education College
01.2012
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Unloaded distribution trucks at destination.
- Promoted food bank services within community groups to increase awareness and use.
- Distributed food boxes with carefully selected essentials to families in need.
- Helped visitors pick out food items from donations.
Industrial Marine Cleaning Specialist
Coast Extraction
01.2012
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
Receptionist Administrator
Escorts-on-line
02.2009 - 05.2012
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Completed bi-weekly payroll for 21 employees.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept high average of performance evaluations.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Taking phone call, booking clients. Discussing pricing, collect payment.
- Book representative to visit location. Selecte driver to deliver.
Restoration Temp
Barclays
04.2004 - 09.2009
- Labour warehouse
- Cultivated interpersonal skills by building positive relationships with others.
- Sprayed and fogged and accessories with conditioners, protectors, deodorizers and disinfectants.
- Positively engaged with customers and maintained professional appearance as company representative. If they were on site.
- Inspected damaged properties and contents to prepare job action plan.
- Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
- Installed and maintained plumbing and HVAC systems.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
- Executed tasks within time and budget constraints.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Safely and effectively handled wide range of cleaning products and solutions.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
Weekend Relief
Teen Foster Home
04.2001 - 08.2003
- Performed relief assistance, as-and-when required, for a teen foster home, secondary weekend relief
- Baby sit teenagers and the house. Provide cooking and cleaning.
- Strengthened communication skills through regular interactions with others.
Horizon Publishers
01.2000 - 01.2002
- Binding laborer responsible for flyers and newspapers
- Referred by The Youth Spot.
Store Clerk Summer Job
Aboriginal Store
05.2001 - 08.2001
- referred by The Youth Spot
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Stock shelf's and unload trucks.
Education
Supply Chain Management Program
Granville College
Vancouver, BC07.2023
Digital Marketing
Alacrityacademy.
Victoria, BC08.2022
GED -
Native Education College
Vancouver, BC09.2013
Skills
- Beginner excel and word
- Good organizational
- Strong communication writing and verbal
- Good organizational
- Ability to perform multiple tasks
- Strong attention to details
- Interpersonal skills
Accomplishments
- Competed course at alacrity academy.
- For business owners
Timeline
Volunteer Food
Native Education College
01.2012
Industrial Marine Cleaning Specialist
Coast Extraction
01.2012
Receptionist Administrator
Escorts-on-line
02.2009 - 05.2012
Restoration Temp
Barclays
04.2004 - 09.2009
Store Clerk Summer Job
Aboriginal Store
05.2001 - 08.2001
Weekend Relief
Teen Foster Home
04.2001 - 08.2003
Horizon Publishers
01.2000 - 01.2002
Supply Chain Management Program
Granville College
Digital Marketing
Alacrityacademy.
GED -
Native Education College
Started a online business, complete an online digital advertising course alacrityacademy.
I started a online business last year was launch in august 5th of 2022. Ghostkittysboutique.com Its to sell my art as prints on variety of items. From prints on cloth canvas to mugs, clothing, glass canvas, and bags. For now it is a side business. I have completed a course for business owner at alacrity academy. For digital marketing the course.
While I am in training for a supply chain management at granville college.
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