Summary
Overview
Work History
Education
Skills
Certifications And Additional Training
Timeline
Generic

NICOLE KWIATKOWSKI

Vaughan,ON

Summary

Dedicated professional with over 2 years of experience in Applied Behaviour Analysis (ABA), supporting individuals across diverse age groups with developmental disabilities, particularly Autism Spectrum Disorder (ASD).

  • Volunteer Crisis Responder with Kids Help Phone, offering real-time, text-based support to youth in emotional distress through reflective listening, de-escalation, and safety planning techniques.
  • Proficient in conducting Functional Behaviour Assessments (FBAS) and collaborating with Board Certified Behaviour Analysts (BCBAS) to design and implement individualized intervention plans.
  • Recognized for strong communication and interpersonal skills, with the ability to thrive in high-pressure, emotionally sensitive environments.
  • Experienced in using digital platforms such as Excel, Theranest, and JaneApp to efficiently and accurately manage documentation and client records.

Overview

3
3
years of professional experience

Work History

Crisis Responder (Volunteer)

Kids Help Phone
11.2024 - Current
  • Provide real-time support through text-based crisis intervention for youth in distress.
  • Use reflective listening, de-escalation techniques, and collaborative problem-solving to ensure client safety.
  • Maintain confidentiality while documenting interactions according to organizational guidelines.

Behavioural Technician

Connections Behaviour Consulting
Guelph, Canada
10.2023 - 04.2024
  • Conducted 1:1 ABA therapy sessions; collected data to monitor behavioural progress using Excel and Theranest.
  • Supported clients in developing social and communication skills, using positive reinforcement techniques such as shaping and chaining.
  • Maintained consistent communication with BCBAs and families to evaluate client progress and update intervention plans.

Child and Family Support Worker

Connections Behaviour Consulting
Guelph, Canada
02.2022 - 04.2024
  • Delivered direct in-home and school-based support to families with children aged 4–18 years.
  • Collaborated with families to set behavioural goals and implement effective strategies.
  • Identified safety concerns and reported them to supervisors and BCBAs in a timely manner.

Psychotherapist Assistant

Renee Michalski
Mississauga, Canada
12.2021 - 02.2022
  • Managed administrative tasks, including scheduling, phone intake, and filing client documentation.
  • Proficient in using JaneApp, Google Docs, and Excel for case coordination and tracking.

Education

Masters of Counselling Psychology -

Yorkville University
12-2026

Bachelor of Arts - Psychology

University of Guelph
Guelph, ON
05-2024

Skills

  • Crisis intervention
  • Applied behavior analysis
  • Data collection
  • Conflict resolution
  • Confidentiality maintenance
  • Communication skills

Certifications And Additional Training

  • Crisis Responder Certification, Kids Help Phone, 12/01/24
  • The Ontario Human Rights Code: AODA Compliance, 04/01/24
  • Workplace Health and Safety Awareness, 05/01/23
  • Non-Violent Crisis Intervention, 10/01/23
  • Integrated Accessibility Standards Regulation (IASR), 09/01/23
  • Registered Behaviour Technician (RBT), 09/01/23

Timeline

Crisis Responder (Volunteer)

Kids Help Phone
11.2024 - Current

Behavioural Technician

Connections Behaviour Consulting
10.2023 - 04.2024

Child and Family Support Worker

Connections Behaviour Consulting
02.2022 - 04.2024

Psychotherapist Assistant

Renee Michalski
12.2021 - 02.2022

Masters of Counselling Psychology -

Yorkville University

Bachelor of Arts - Psychology

University of Guelph
NICOLE KWIATKOWSKI