Dedicated professional with over 2 years of experience in Applied Behaviour Analysis (ABA), supporting individuals across diverse age groups with developmental disabilities, particularly Autism Spectrum Disorder (ASD).
Volunteer Crisis Responder with Kids Help Phone, offering real-time, text-based support to youth in emotional distress through reflective listening, de-escalation, and safety planning techniques.
Proficient in conducting Functional Behaviour Assessments (FBAS) and collaborating with Board Certified Behaviour Analysts (BCBAS) to design and implement individualized intervention plans.
Recognized for strong communication and interpersonal skills, with the ability to thrive in high-pressure, emotionally sensitive environments.
Experienced in using digital platforms such as Excel, Theranest, and JaneApp to efficiently and accurately manage documentation and client records.
Overview
3
3
years of professional experience
Work History
Crisis Responder (Volunteer)
Kids Help Phone
11.2024 - Current
Provide real-time support through text-based crisis intervention for youth in distress.
Use reflective listening, de-escalation techniques, and collaborative problem-solving to ensure client safety.
Maintain confidentiality while documenting interactions according to organizational guidelines.
Behavioural Technician
Connections Behaviour Consulting
Guelph, Canada
10.2023 - 04.2024
Conducted 1:1 ABA therapy sessions; collected data to monitor behavioural progress using Excel and Theranest.
Supported clients in developing social and communication skills, using positive reinforcement techniques such as shaping and chaining.
Maintained consistent communication with BCBAs and families to evaluate client progress and update intervention plans.
Child and Family Support Worker
Connections Behaviour Consulting
Guelph, Canada
02.2022 - 04.2024
Delivered direct in-home and school-based support to families with children aged 4–18 years.
Collaborated with families to set behavioural goals and implement effective strategies.
Identified safety concerns and reported them to supervisors and BCBAs in a timely manner.
Psychotherapist Assistant
Renee Michalski
Mississauga, Canada
12.2021 - 02.2022
Managed administrative tasks, including scheduling, phone intake, and filing client documentation.
Proficient in using JaneApp, Google Docs, and Excel for case coordination and tracking.
Education
Masters of Counselling Psychology -
Yorkville University
12-2026
Bachelor of Arts - Psychology
University of Guelph
Guelph, ON
05-2024
Skills
Crisis intervention
Applied behavior analysis
Data collection
Conflict resolution
Confidentiality maintenance
Communication skills
Certifications And Additional Training
Crisis Responder Certification, Kids Help Phone, 12/01/24
The Ontario Human Rights Code: AODA Compliance, 04/01/24