Nicole Kikukawa
Sioux Lookout,ON
Overview
6
6
years of professional experience
Work History
Project Manager-Quality Assurance
Sioux Lookout First Nations Health Authority
Sioux Lookout, Ontario
04.2024 - Current
- Project Leadership- Lead Quality Assurance projects to implement quality
initiatives. - Data Analysis- Analyze data to identify trends and areas for improvement.
- Standardization-Establish and maintain standardization practices across the
organization. - Training-Develop and conduct training programs to ensure staff adherence to
quality standards. - Reporting-Create and analyze reports to support Quality Assurance/SLFNHA
planning and monitoring. - Collaboration- Work closely with various departments to support data
harmonization and client feedback initiatives. - Current Projects include SLFNHA Equipment Maintenance Policy and tracking,
Compliments and Complaints process and tracking, and Accreditation
Canada process.
Admin Coordinator- After Hours
Tikinagan Child And Family Services
Sioux Lookout, Ontario
06.2023 - Current
- Handled inbound calls during after hours shifts.
- Complete purchase ordered as needed for clients, families and staff, ensuring in accurate information is recorded and sent to the appropriate parties
- Complete bookings for clients, families and staff for airline tickets, taxi fares, hotel bookings, groceries and any other need
- Facilitated acquiring coverage for staff.
- Maintained communication with on-shift supervisors for support as necessary.
Child Care Worker
Tikinagan Child And Family Services
Sioux Lookout, Ontario
08.2018 - 01.2019
- Develop a trusting relationship with children in care through regular visits and contact.
- Assess the needs and develop a plan of care for each child in care, working with the child, foster parents, local service providers, chief and council, and others as appropriate.
- Arrange or provide services to meet the needs of children in care.
- Keep the supervisor informed of key issues and serious occurrences.
- Complete case notes on all case activities, and maintain up-to-date documentation for children's care files.
Education
Social Services Worker
Mohawk College of Applied Arts And Technology
Hamilton, ON06-2010
Skills
- Training and mentoring
- Risk Management
- Problem-solving aptitude
- Processes and procedures
- Multitasking
- Microsoft, Aestiva Power Office, Front Line experience
Timeline
Project Manager-Quality Assurance
Sioux Lookout First Nations Health Authority
04.2024 - Current
Admin Coordinator- After Hours
Tikinagan Child And Family Services
06.2023 - Current
Child Care Worker
Tikinagan Child And Family Services
08.2018 - 01.2019
Social Services Worker
Mohawk College of Applied Arts And Technology
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