NICOLE KENNEDY
Client Services & Communications Specialist
Port Dover
Summary
Public relations professional with strong focus on media strategy, brand management, and communication. Proven ability to drive impactful campaigns and build strong media relationships. Known for team collaboration, flexibility, and delivering consistent results. Strong skills in writing, public speaking, crisis management, and social media engagement. Reliable and adaptable to changing needs.
Overview
16
16
years of professional experience
Work History
Publicist + Influencer Relations Manager
penelopePR
01.2023 - Current
- Developed, led, and executed publicity campaigns to increase media coverage and brand visibility across major print, digital, and national broadcasts for some of the largest festivals and artists in Canada and the U.S., resulting in hundreds of media placements per year
- Created proposals, agendas, contracts, talking points and press releases for client campaigns ensuring consistent brand messaging
- Developed an influencer relations media plan to coordinate interviews with influencers across Canada to secure engagement with today’s audiences
- Managed press events, interviews, and on-site festival media wrangling, ensuring smooth logistics and messaging for our clients
Awards + Membership Coordinator
Canadian Country Music Association
01.2021 - 01.2023
- Maintained and managed membership database, ensuring that all information was current and accurate
- Worked with the Awards team on highly confidential voting metrics and results for the CCMA Awards Program
- Prepared and circulated meeting agendas, notes and action items for client-facing and internal meetings
- Managed the approval and vetting process of CCMA member applications with a 20% increase in membership YOY
- Acted as on-site Registration Manager during Country Music Week, providing training and support for volunteers working the Registration Desk
Server, Hostess + Supervisor
The Beach House
01.2010 - 01.2021
- Served customers in a prompt, polite manner to continue the positive experience from the initial greeting and encouraging repeat business.
- Trained new staff and supervised the restaurant
- Developed strong customer service and teamwork skills through hands-on experience in a client-focused environment
Education
Graduate Certificate - Music Business
Humber College
Honours BA - Criminology, Health Sciences
Western University
Skills
- Project Management
- Client Relationship Management
- Meeting Notes Action Items
- Critical Thinking
- Content Writing Editing
- Time Management
- Effective Communication
- Community Engagement
- Social Media Management
- Microsoft 365 Suite Google Suite
Timeline
Publicist + Influencer Relations Manager
penelopePR
01.2023 - Current
Awards + Membership Coordinator
Canadian Country Music Association
01.2021 - 01.2023
Server, Hostess + Supervisor
The Beach House
01.2010 - 01.2021
Honours BA - Criminology, Health Sciences
Western University
Graduate Certificate - Music Business
Humber College
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