Nicole Jones

Whitbread

10.2015 - 04.2025

Welcoming guests, checking for allergies and ensuring to follow procedures if allergens are present.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members especially during busy periods.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Proved successful working within a fast-paced environment.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items, and recorded order information.
Displayed enthusiasm and promoted excellent service to customers.