Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Jesse

AB

Summary

Experienced professional in the hospitality industry, poised to thrive in a fast-paced environment. Demonstrated success in delivering exceptional customer service and ensuring customer satisfaction. Collaborative and adaptable, with a proven ability to multitask, address customer inquiries, and maintain a clean and organized workspace. Known for reliability, driven by achieving results, and consistently maintaining a positive attitude. Excellent communication skills round out qualifications.

Overview

14
14
years of professional experience

Work History

Server

Ace Casino Blackfoot
09.2024 - Current
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Server

Softball Valley
07.2010 - 10.2024
  • Handles large volumes of cash, Frequent checks on customers, Inventory control, Stocking
  • Developed and maintained courteous and effective working relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Server

Pure Casino,
09.2022 - 06.2024
  • Greeting and seating customers, Taking and confirming orders while relaying to kitchen or bar staff , Serving food and alcohol ,Prep or side work
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Warehouse Worker

EnMax Center
11.2016 - 04.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.

Sales Associate

La Senza
11.2021 - 01.2022
  • Help customers make informed decisions.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Psychology

Lethbridge College
Lethbridge, AB
05.2021

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication

Timeline

Server

Ace Casino Blackfoot
09.2024 - Current

Server

Pure Casino,
09.2022 - 06.2024

Sales Associate

La Senza
11.2021 - 01.2022

Warehouse Worker

EnMax Center
11.2016 - 04.2022

Server

Softball Valley
07.2010 - 10.2024

Psychology

Lethbridge College

Similar Profiles

CREATE PROFILE
Nicole Jesse