Summary
Overview
Work History
Education
Skills
Timeline
Generic

NICOLE ISAAK

SAN DIEGO

Summary


Diligent Senior Project Manager with proven track record of managing complex projects from inception to completion. Successfully led cross-functional teams and implemented innovative solutions to meet project goals. Demonstrated expertise in project planning and risk management.

Overview

11
11
years of professional experience

Work History

Sr. Project Manager

Aktiv Solutions
03.2020 - Current
  • Managed the project management team, providing training, guidance, support, and mentorship to ensure high performance and professional growth
  • Oversee project planning, including resource allocation, budgeting, and scheduling, ensuring efficient utilization of available resources
  • Coordinate internal resources and third parties/vendors for a flawless execution of projects
  • Track project progress and deliverables throughout the lifecycle, proactively identifying risks and managing deviations to keep initiatives on schedule and within scope
  • Led cross-functional teams to deliver complex projects on time and within budget.
  • Developed project plans, ensuring alignment with organizational goals and stakeholder expectations.

Operations Manager

O2 Chiropractic & Wellness
12.2015 - 01.2020
  • Implemented and maintained internal financial controls and standardized operational processes to ensure compliance with policies and regulatory requirements
  • Work closely with our EHR company to identify and resolve patient account discrepancies, inconsistencies and specific individual requirements
  • Successfully scaled business growth by 60% by identifying KPI’s, refining SOP’s, and expanded services to serve a broader and more diverse clientele
  • Streamlined operational workflows, enhancing clinic efficiency and patient throughput.
  • Led team training initiatives, improving staff performance and service quality.

Event Project Manager

Roaming Hunger
05.2014 - 11.2015
  • Oversaw all aspects of event planning and execution, ensuring events were successful and met organizational goals
  • Managed client onboarding and presentations, thoroughly outlining expectations and commitments
  • Led event planning initiatives, coordinating logistics and vendor relationships for successful execution.
  • Negotiated contracts with vendors, optimizing budget allocations without compromising quality standards.

Education

B.A. - Art

California State University, Northridge
Northridge, California
06.2009

Skills

  • MS Office proficiency
  • NetSuite
  • Scope management
  • Client relationship management
  • Project scheduling and planning
  • Cross-functional communication
  • Client relations
  • Training and mentoring
  • Schedule coordination
  • Multi-project management
  • Cross-functional coordination
  • Problem-solving

Timeline

Sr. Project Manager

Aktiv Solutions
03.2020 - Current

Operations Manager

O2 Chiropractic & Wellness
12.2015 - 01.2020

Event Project Manager

Roaming Hunger
05.2014 - 11.2015

B.A. - Art

California State University, Northridge

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