Nicole Illes
Aylmer
Summary
Experienced Manager and Keyholder with over 15 year's experience in leadership roles in many environments. Results-oriented and versed in handling a wide range of tasks in challenging, fast-paced environments, enthusiastic, organized, friendly and outgoing with exceptional communication and time management abilities. Seeking a full time position in which I can grow as a valued member of your team.
Overview
15
15
years of professional experience
Work History
Shift Supervisor, Assistance Cash Manager
IDA
09.2021 - 06.2024
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- Responsible for training staff members on policies and expectations of day to day routines
- Filled in for cash manager and performed duties such as but not limited to cash and bank deposits, daily spreadsheet updates, payroll
Keyholder
Aylmer Dollar and Discount
09.2014 - 01.2017
- Improved customer service by projecting friendly and knowledgeable attitude
- Counted out cash drawers and balanced totals, processed cash, credit, debit transactions
- Trained and mentored new employees
- Completed store opening and closing procedures
Manager
Instaloan
01.2009 - 09.2014
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- Managed office supply inventory, customers files, banking needs and company collections
- Supervised and trained loan and collection staff
- Updated customer accounts, lines of credit and information on a daily basis
- Created schedules, sales targets for employees, entered in payroll information, hiring and training of new staff members
Education
Human Services Foundation
Fanshawe College
05-2005
OSSD -
A.V.S.S
06-2004
Skills
- Operations management
- Team leadership
- Shift planning
- Staff supervision
- Time management
- Problem solving
- Workplace efficiency
Timeline
Shift Supervisor, Assistance Cash Manager
IDA
09.2021 - 06.2024
Keyholder
Aylmer Dollar and Discount
09.2014 - 01.2017
Manager
Instaloan
01.2009 - 09.2014
Human Services Foundation
Fanshawe College
OSSD -
A.V.S.S
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