Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Holland

Tilbury,Ontario

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings as a results-driven professional.

Overview

16
16
years of professional experience

Work History

Food Range & Supply Leader

IKEA CANADA
03.2020 - Current
  • Responsible for Food Supply Chain management for all IKEA Locations in Canada
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Oversaw demand planning, purchasing, and logistics.
  • Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
  • Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
  • Created and implemented comprehensive supply chain management strategies.
  • Built exceptional rapport with suppliers and transportation companies to create seamless operations.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.

Food Commercial Leader

IKEA CANADA
09.2019 - 03.2020
  • Leader on Food Experience initiatives contributing to new events held in the stores
  • Partnered with country and global colleagues on promotional material strategies to ensure exposure for all IKEA Food activities.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Implemented common frameworks for retail stores, ensuring documentation up to date and communicated
  • Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
  • Worked closely with in-house design team to develop visuals for content.
  • Teamed with advertising agencies and outside consultants to develop strategic marketing plans.

Food Business Administration Support

IKEA CANADA
11.2011 - 09.2019
  • Administrative: Data entry, proof-reading reports, nationwide distribution of materials, filing, scheduling for management
  • Event Planning: Responsible for planning meetings for up to 400 people for beginning to end, including budget requirements, food, meeting with vendors and day-of coordination
  • Supply Chain Administration: ensuring all documentation with suppliers, distributors and purchasing were up to date and pricing is accurate
  • Inventory Management: daily maintenance of country inventory databases, food cost and inventory setup, set up of national promotions, sales reporting, pricing, and updating food cash systems
  • Food Administration: maintain all systems for IKEA Food department including inventory, point of sale, nutritional databases, and web-based applications.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.

Team Support Coordinator/Food Cashier

IKEA Burlington
09.2008 - 03.2013
  • Supported Food and Beverage Managers and ensured the team is prepared for shifts
  • Supervision of 15-20 employees

Office Administrative Assistant

Liuna Station Banquet & Convention Centre
09.2008 - 12.2009
  • Finalized event details with sales department; Assisted in the booking of events and meetings
  • Worked with supervisors and executive chefs on menu specifications & special requests
  • Managed filing system, entered data and completed other clerical tasks.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created and updated records and files to maintain document compliance.

Administrative Assistant

Hamilton Family Health Team; Quality Improvement & Innovation Partnership
11.2007 - 08.2009
  • Prepared meetings and conferences for Ontario Family Health Teams, including organization of event materials, conference scheduling, and aiding Operations Coordinator with other duties
  • Created and maintained databases to record data.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Education

Event Management: Convention and Meetings Program -

Mohawk College
Hamilton, ON
01.2008

Hotel and Resort Management & Administration Program -

Sir Sandford Fleming College
Peterborough, ON
01.2007

Skills

  • 15 years of Administrative experience
  • Proficient in Microsoft Office, typing (70-80 wpm) and proof-reading
  • Creating, implementing, and leading training programs
  • Analytical and practical
  • Inventory Control
  • Strategic Planning
  • Negotiation & Contract Management
  • Process Monitoring and Improvement
  • Complex Problem-Solving
  • Processes and Procedures
  • Priority Management

Timeline

Food Range & Supply Leader

IKEA CANADA
03.2020 - Current

Food Commercial Leader

IKEA CANADA
09.2019 - 03.2020

Food Business Administration Support

IKEA CANADA
11.2011 - 09.2019

Team Support Coordinator/Food Cashier

IKEA Burlington
09.2008 - 03.2013

Office Administrative Assistant

Liuna Station Banquet & Convention Centre
09.2008 - 12.2009

Administrative Assistant

Hamilton Family Health Team; Quality Improvement & Innovation Partnership
11.2007 - 08.2009

Event Management: Convention and Meetings Program -

Mohawk College

Hotel and Resort Management & Administration Program -

Sir Sandford Fleming College
Nicole Holland