Nicole Hibbert
Calgary
Summary
Highly skilled fitness professional with robust experience delivering personalized training programs and fostering client success. Strong focus on motivation, accountability while creating a positive and safe atmosphere for all individuals. Skilled in strength training, cardiovascular conditioning, and nutritional guidance. Reliable, results-oriented, and known for achieving client fitness goals. Martial Arts is my passion, specifically Boxing/Kickboxing with over 7 years of experience.
Overview
18
18
years of professional experience
Work History
Owner/Operator Fitness Coach
Self Employed/Sweat City Fitness INC
09.2019 - Current
- Facilitated ongoing communication between trainers, staff, and management to maintain a cohesive team environment focused on delivering quality service.
- Provide coaching about healthy lifestyle strategies.
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Modified workout plans according to fitness levels and medical considerations.
- Developed strong relationships with clients, fostering trust and loyalty in their fitness journeys.
- Managed scheduling of personal training sessions, accommodating changes when necessary to ensure client satisfaction.
- Improved class participation by developing programs to meet needs relevant to age and activity levels.
- Created individualized exercise, nutrition and strength and conditioning programs to facilitate weight loss and encourage healthy lifestyle.
- Maintained a clean and organized training environment, ensuring optimal conditions for client workouts.
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
- Guided full-body circuit training involving kickboxing/self-defense/hand-pads/sparring
Manager/Fitness Coach
9round Kickboxing
09.2017 - 06.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Motivated clients to achieve their fitness goals through positive reinforcement and consistent feedback on performance.
- Improved clients'' boxing skills by conducting personalized training sessions tailored to individual needs.
- Strengthened clients'' overall conditioning with targeted exercises designed to supplement their boxing training.
- Increased class attendance rates by developing engaging and challenging workout routines.
- Enhanced overall gym experience for members by maintaining a clean, organized, and safe environment for practice.
- Assisted new class participants in acclimating to the gym environment, ensuring they felt welcomed and confident in their abilities.
Medical Office Assistant
Oakridge Medical
09.2016 - 09.2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Created and organized employee schedule.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
Medical Clerk
AHS/Foothills Diagnostic Imaging
12.2010 - 01.2012
- Dedicated clerical duties within the imaging record department and adjacent areas,
providing support to imaging reception/booking areas as required. - Understanding of diverse information systems to maintain electronic patient files, merging
duplicate files, searching correct patient information/history, etc. - Ability to scan documents, upload external images and films in to the departmental PACS
system. - Responsible for assisting with diagnostic imaging result distribution and verification of
exam completion, ultimately resulting in proper patient care, data integrity and adequacy of
result distribution. - Experience with working in a variety of departments within DI and using diverse skills and
necessary programs to complete appropriate tasks related to unit. - Assisted physicians in providing quality care by accurately transcribing medical orders and updating patient charts promptly.
Outpatient Booking Clerk
Queen Elizabeth II Hospital
07.2009 - 11.2010
- Enhanced productivity by multitasking with phone calls, emails, and walk-in inquiries.
- Ensured timely communication with clients, confirming reservation details and addressing any concerns or changes.
- Supported colleagues during peak times by offering assistance where needed, fostering a positive work environment and ensuring efficient workflow.
- Managed waitlists effectively to maximize venue occupancy during high-demand periods.
- Responsible for scheduling appointments for the outpatient booking department; Endoscope
procedures, orthopedic procedures, urology procedures, minor OR procedures, infusion clinics. - Contacting patients, physician offices, and various departments to advise of scheduled
appointments, dates of clinics and completing all necessary documentation. - Associating and accommodating all health care professionals in regards to determining
dates of availability and confirming schedules. - Experienced with recording statistics, multi-tasking, and performing clerical office duties.
- Responsible for answering all telephone calls in an appropriate and polite manner.
- Trained new staff members on booking procedures, ensuring consistent quality across all team members.
Admitting Clerk
Queen Elizabeth II Hospital
06.2008 - 07.2009
- Responsible for entering correct information and admitting patients through patient registry
and experience with purging and other duties in Health Records. - Greeting patients and directing to appropriate departments. Developed strong rapport with patients and family members, ensuring a compassionate and professional atmosphere during the admissions process.
- Completing registrations, admissions and discharging of inpatients.
- Attention to detail, receiving files, filing doctor’s mail, collecting payments.
- Out patient booking, phone calls, and confirming appointments.
- Opening and closing duties, completing transactions of patient’s bills via
cash/debit/master card and dealing with cash floats.
OFA Level 3 Medic
Medic Plus
09.2008 - 02.2009
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
- Supervise all areas for safety requirements.
- Conduct Safety meetings daily.
- Assure all workers are wearing proper PPE and working in a safe manner.
ESL Teacher
Business School
01.2007 - 08.2007
- Educated students in business and basics of English grammar and conversational speaking.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
- Provided details and real life scenarios involving western culture knowledge, etiquette, etc.
Education
Personal Trainer Certification - Health And Fitness
Canadian Fitness Education Services
Calgary, ABEmergency Medical Responder - Health Care Management
Medic Plus
Grande Prairie, ABBachelor Of Public Relations - Public Relations
Durham College
Oshawa, None04.2008
Certificate - ESL Teaching English As A Foreign Language
International College of Applied Linguistics
Peterborough, ON10-2006
Skills
- Strength and Conditioning
- Functional/Bodyweight/Balance /Plyometric/Flexibility Training
- Cardiovascular/Endurance/Stamina Training
- Sports Specific Training/Boxing/Kickboxing
- Youth Fitness/Group Fitness/One on One coaching
- High-Intensity Interval Training/Circuit
- Injury Prevention
- Nutrition Coaching/Assessment and Planning/Recipes
- Pre/Postnatal Fitness
- Health and Wellness Education
- First Aid CPR AED
- Certified Personal Trainer (CPT)
Timeline
Owner/Operator Fitness Coach
Self Employed/Sweat City Fitness INC
09.2019 - Current
Manager/Fitness Coach
9round Kickboxing
09.2017 - 06.2019
Medical Office Assistant
Oakridge Medical
09.2016 - 09.2017
Medical Clerk
AHS/Foothills Diagnostic Imaging
12.2010 - 01.2012
Outpatient Booking Clerk
Queen Elizabeth II Hospital
07.2009 - 11.2010
OFA Level 3 Medic
Medic Plus
09.2008 - 02.2009
Admitting Clerk
Queen Elizabeth II Hospital
06.2008 - 07.2009
ESL Teacher
Business School
01.2007 - 08.2007
Personal Trainer Certification - Health And Fitness
Canadian Fitness Education Services
Emergency Medical Responder - Health Care Management
Medic Plus
Bachelor Of Public Relations - Public Relations
Durham College
Certificate - ESL Teaching English As A Foreign Language
International College of Applied Linguistics
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