Nicole Hernandez
Commerce
Summary
Energetic. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Chilis's Bar and Grill
Downey
04.2021 - 05.2025
- I was a server at Chilis for 4 years. My role as a server was to make sure orders went to the Boh correctly and make sure they came out to the guests standards. If there was ever any issues i learned how to deal and solve them quickly to make our guest happy and avoid any issues going forward. I made sure every guests needs were attended to and had to handle cash payments towards the end of the night. i also assisted in training new servers.
Sales Associate
See's Candies
Downey
11.2020 - 05.2021
- At Sees Candies, i prepared boxes of chocolate for guest, informing them on ingredients that were in every piece. On our downtime, i also worked on inventories on a regular basis to track stock levels and restocked shelves as needed to ensure sufficient inventory levels.
Crew Member
Winchell's Donut House
Bell Gardens
06.2019 - 02.2020
- At winchells I help and serve customers with their orders that consists normally of coffees and donuts, as well as prep sandwiches, help make some juices, and other drinks. Three days out of the week I am alone and in charge of the store by making sure everything looks clean and organized while still attending customers. At the end of every shift I count the safe money and registers to make sure the balances of the day are the correct amount.
Crew Member
Charleys Philly Cheese Steak
Commerce
12.2017 - 05.2019
- At Charleys there was four stations. The cashier, the fryer, the topper, and the cook. I was trained to do all four. I had to make sure everything was clean and presentable for customers. Everyday i would close and leave everything organized and ready for the morning shift. On a daily i Informed customers about daily specials in an engaging manner.
Education
High School Diploma -
Opportunities For Learning
Compton, CA05-2018
Skills
- Cash handling
- Bilingual
- Fluent Spanish
- Employee training
- Sales techniques
- Time management
- Attention to detail
- Problem solving
- Strong work ethic
- Positive and professional
- Multitasking and organization
- Liquor, wine, and food service
- Upselling techniques
Timeline
Server
Chilis's Bar and Grill
04.2021 - 05.2025
Sales Associate
See's Candies
11.2020 - 05.2021
Crew Member
Winchell's Donut House
06.2019 - 02.2020
Crew Member
Charleys Philly Cheese Steak
12.2017 - 05.2019
High School Diploma -
Opportunities For Learning