Nicole Heppner
Grand Forks,BC
Summary
Dynamic professional with a proven track record in counseling and project management, including founding a private practice and enhancing operations at All Star Insulation. Skilled in client advocacy and office administration, demonstrating superior communication skills and multicultural competence. Successfully registered a Women-Owned Small Business, showcasing leadership and strategic planning abilities.
Overview
8
8
years of professional experience
Work History
Counselor
Private Practice
05.2020 - Current
- Founded and manage a growing counseling service.
- Perform comprehensive intake evaluations to identify tailored approaches for personal development, targeting specific areas of need.
- Conduct in-person and virtual counseling sessions.
- Partner with families and experts to design comprehensive support for clients.
Project Manager
All Star Insulation
01.2019 - 06.2023
- Contributed to operations of family-owned company.
- Learned through mentorship from owner.
- Oversaw accounts receivable processes.
- Enhanced existing systems with new technology upgrades.
- Assisted with hiring process
- Researched and created estimates for federal contracts.
- Contributed to diversifying revenue streams.
Owner and Manger
All Star Specialty Contracting
06.2019 - 01.2021
- Registered company as Women Owned Small Business (WOSB) with federal government.
- Managed planning, direction, and coordination of multiple projects.
- Oversaw daily operations.
- Executed comprehensive strategic planning.
- Supervised overall project management.
Legal Assistant
Karin Bagn Law Corporation
06.2019 - 06.2019
- Preserved confidentiality of sensitive client data per legal guidelines.
- Coordinated office schedules effectively.
- Provided timely status updates for ongoing cases.
- Enhanced client contentment through effective case file management.
- Conducted legal research, drafted and reviewed legal documents and assisted in court hearings.
Family Educator
BOCES Geneseo Migrant Center
09.2016 - 04.2017
- Conducted English lessons.
- Guided children in ESL and Mathematics.
- Created educational programs.
- Supported various child and family advocacy initiatives.
- Delivered educational sessions to young clients in school.
- Conducted in-home meetings with children.
Education
Master of Arts - Counseling
The Master's University
Santa Clarita, California05-2020
Bachelor of Arts - Philosophy
SUNY Geneseo
Geneseo New York05-2013
Skills
- Counseling
- Client advocacy
- Client records management
- Multicultural competence
- Office administration
- Strong public speaker
- Superior communication skills
- Time management
- Team collaboration
- File and record keeping
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Counselor
Private Practice
05.2020 - Current
Owner and Manger
All Star Specialty Contracting
06.2019 - 01.2021
Legal Assistant
Karin Bagn Law Corporation
06.2019 - 06.2019
Project Manager
All Star Insulation
01.2019 - 06.2023
Family Educator
BOCES Geneseo Migrant Center
09.2016 - 04.2017
Master of Arts - Counseling
The Master's University
Bachelor of Arts - Philosophy
SUNY Geneseo
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