Summary
Overview
Work History
Education
Skills
Creating Handmade Jewelry
Timeline
Generic

Nicole Henry

Ajax,ON

Summary

Versatile and dedicated, with a strong background in transportation and public service, honed at First Student and CITY OF TORONTO. Excelled in passenger safety management and sanitization procedures, ensuring timely and secure services. Demonstrated exceptional stress tolerance and commitment to quality, significantly enhancing customer satisfaction and operational efficiency.

Overview

9
9
years of professional experience

Work History

School Bus Driver

First Student
06.2024 - 10.2024
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Communicated information to parents to promote good communication and transparency.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Heavy Duty Cleaner

CITY OF TORONTO, Parks, Forestry & Rec
04.2018 - 06.2019
  • Completed routine floor refinishing activities on assigned floors.
  • Promoted and maintained highest level of customer service to guests and stayed alert to individual needs.
  • Exercised care in use of hazardous cleaning chemicals, equipment and methods.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and sanitized bathrooms, park grounds and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.

Security Dispatcher

API Alarms
02.2016 - 11.2017
  • Received emergency and non-emergency calls to dispatch security service and medical assistance.
  • Studied building floor plans to give directions and provide accurate information.
  • Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
  • Leveraged two-way radio or telephone to dispatch security officers or other personnel.
  • Prepared detailed incident reports to facilitate appropriate follow-up.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response.

Education

GED -

Scarborough Centre For Alternative Studies
Toronto, ON

Skills

  • Bus route planning
  • Vehicle inspections
  • Vehicle Maintenance
  • Passenger safety management
  • Passenger Assistance
  • Transporting Students
  • Industrial Equipment Operation
  • Sanitization procedures
  • Quality Control Standards
  • Upholstery maintenance
  • Chemical Handling
  • Special projects
  • Security operations
  • Stress Tolerance

Creating Handmade Jewelry

I started this business when my mother got sick 2019. We create handmade jewelry out of semi-precious stones 

Timeline

School Bus Driver

First Student
06.2024 - 10.2024

Heavy Duty Cleaner

CITY OF TORONTO, Parks, Forestry & Rec
04.2018 - 06.2019

Security Dispatcher

API Alarms
02.2016 - 11.2017

GED -

Scarborough Centre For Alternative Studies

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Nicole Henry