NICOLE HAN

• Part-time delivery driver

• Made and served 30+ kinds of beverages with speed, quality, and consistency

• Maintained and operated espresso steamer, blenders, and other equipment

• Cleaned counters, machines, utensils, and seating areas daily

• Conducted successful cash audits at the end of each shift

• Operated cashier using (POS system)

• Took stock and organized warehouse

• Provided customer service with a friendly attitude

• Delivered exemplary service to potential clients in Cosmetic areas and female consumption social and digital advertising services
• Created and presented media and advertising packages to prospective customers
• Used consultative sales techniques to pinpoint customers' advertising needs and close short-term and long-term sales contracts
• Identified and qualified customer needs and developed sales strategies
• Built strong client relationships and provided high-value-adding services, resulting in increased company market share
• Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with 30+ key accounts.

• Worked closely with organizational leadership to guide operational strategy
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals
• Evaluated clients' business goals to identify creative strategies and resource needs
• Provided long-term consulting and services to global beauty makeup brands Estée Lauder, L'Oréal, Johnson & Johnson, Shiseido, etc.