Nicole Graham

• Utilize effective communication and teamwork to operate locomotive in a safe and efficient manner to meet demands of internal and external Nova customers
• Working collaboratively as a part of a functional team while using a high level of personal motivation and drive to change for the better
• Conduct and participate in Responsible Care meetings, Safety Audits, Reviews and Drills. Complete area safety checks and respond to hazards and changing conditions in a safe and responsible manner.

Accomplishments

• Member of Nova Chemicals Tactical Response Team and attended firefighter training at Texas A&M

• Develop customer centric partnerships within the Oil & Gas, Petrochemical and Processing industries; providing retrofit and maintenance solutions for gas compression, refrigeration and controls
• Working internally with our engineering team, panel shop, power generation and new package division to collaborate and meet customer needs
• Conduct safety and regulatory gas plant inspections to ensure highest level of standards are met while Enerflex is on site preforming maintenance and retrofit work

Accomplishments

• Implemented team-based strategic plan to drive sales, increase customer focus and foster long term partnerships with new and existing clientele
• Representative from the After-Market Services division on the Canadian Enerflex Emission Reduction Strategic team; responsible to determining company goals with regards to climate change

• Acquired, managed and drove adoption of new and existing large accounts, and customer cost saving initiatives and projects
• Generated opportunities and formal written proposals to customer RFP's; presented and implemented strategic plans on a corporate and ground level
• Collaborated with all internal and external customers to ensure highest level of service through all aspects of the position

Accomplishments

• Developed and implemented first ever single source procurement program within an educational institution in Canada. Highlighted as top performer on Grainger Global news for innovation and strategic implementation
• New Employee Mentor within Alberta for government account managers, Active member of the National Safety Committee, Member of the Local Social Committee, Regional Vendor Partner key contact and Product knowledge session organizer. Continuously recognized for ability to make the team better and coach others

• Led diverse train crews daily with 11,000+ ton trains of Hazmat, commodities, and materials
• Ensured compliance with all train orders, rail traffic control communications and Transport Canada rules and regulations

Accomplishments

• Trained and mentored new-hire conductor trainees in safe and efficient railway operations.
• Active member of local safety committee; became new hire trainer for ergonomic and safe switch handling due to strong skill in coaching techniques
• Member of the first ever all-female train crew within Central and Northern Alberta region

• Managed and oversaw daily sales and operations for Central Alberta region
• Developed aggressive marketing and sales plan for new employees; coached new employees on proper execution and customer service
• Collaborated with other branches across Canada and fabrication facility in China to ensure timely and accurate delivery of products

Accomplishments

• Turned around struggling Central Alberta market through development and execution of revised and aggressive sales and marketing strategy
• Developed Go-To Market plan for Canadian launch of new cabinet product line; top sales region within new product offering

• Facilitated onsite daily safety meetings, training programs, and individual coaching to empower new colleagues
• Provided onsite emergency medical standby. Liaised with oil company, Stars air ambulance and local hospitals to ensure solid emergency response plans were in place at each new site
• Maintained customer relationships and ensured compliance and referral objectives were met and exceeded

Accomplishments

• Became training mentor for new hire Emergency Medical Responders