Overview
Work History
Skills
Pronouns
Community Service
Creative Freelance Work
Timeline
Generic

Nicole Graham

Oakland

Overview

6
6
years of professional experience

Work History

Server/ Barback

Good Culture Club
San Francisco
08.2023 - Current
  • Balancing priorities while anticipating the guests' needs in a high volume fast paced high end dining environment
  • Memorizing drop lines as well as being informed and adaptable with all menu changes including new dishes, cocktails and wine
  • Comprehensive wine service
  • Ensuring bartenders have everything they need to keep things efficient throughout service
  • Practicing intention-setting and gratitude with the entire staff throughout the week as part of the preshift
  • Assisted with menu recommendations and special requests from customers
  • Trained new staff on company policies and service standards
  • Resolved customer complaints promptly to enhance guest satisfaction

Creative Freelance Work

Newport Beach
12.2019 - Current
  • Producing creative solutions for clients that are deadline oriented using innovative & self taught forms of art
  • Specializing in mixed media drawings and collage
  • Creating art for self to assist personal growth and challenge skill sets.

Server

Riip Beer & Pizzeria
Huntington Beach
12.2022 - 07.2023
  • Thorough knowledge of menu items rotating weekly including craft beers, natural wines and speciality pizzas
  • Being well faceted in all positions necessary to running front of house including hostess, food runner, busser, server, bartender as well as taking togos
  • High volume, family friendly work environment, always providing high quality customer service in fast paced neighborhood hotspot

Taproom Tender

Gunwhale Ales
Costa Mesa
03.2021 - 12.2022
  • Strong independent worker, often working alone for long hours while seeing to necessary tasks
  • Extensive knowledge of brewery and tap beers
  • Creating meaningful relationships with frequent customers
  • Answering house phone
  • Assist with hosting private events at brewery
  • Contributed innovative ideas and solutions to enhance team performance and outcomes
  • Promoted and assisted in merchandise and mug club sales
  • Frequently communed between multiple locations

Orange County Center for Contemporary Art
Santa Ana
12.2019
  • Collaborate w/experienced artists & curators.
  • Designed, showcased & sold my art in a gallery.

Skills

  • Team collaboration
  • Cultural awareness
  • Creative insight
  • Strong communication
  • Multitasking and organization
  • Relationship building
  • Exceptional hospitality
  • Sales expertise

Pronouns

they/she

Community Service

Orange County Center for Contemporary Art, 12/01/19, Santa Ana, CA, Collaborate w/experienced artists & curators. Designed, showcased & sold my art in a gallery.

Creative Freelance Work

12/01/19, present, Newport Beach, CA, Producing creative solutions for clients that are deadline oriented using innovative & self taught forms of art, specializing in mixed media drawings and collage. Creating art for self to assist personal growth and challenge skill sets.

Timeline

Server/ Barback

Good Culture Club
08.2023 - Current

Server

Riip Beer & Pizzeria
12.2022 - 07.2023

Taproom Tender

Gunwhale Ales
03.2021 - 12.2022

Creative Freelance Work

12.2019 - Current

Orange County Center for Contemporary Art
12.2019

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Nicole Graham