Nicole Gordon
Cleveland,TN
Summary
Demonstrate proven ability to coordinate, plan, develop and execute strategic tasks and take the initiative for desired results. Adapt easily to different work environments and flexible to changes in scope of work when required. Successfully meet deadlines without compromising quality. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Logistics Manager
Resolute Forest Products
07.2024 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Monitored logistics performance and identified improvement opportunities.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Established contingency plans for potential disruptions in the supply chain, ensuring business continuity during unforeseen circumstances.
- Reduced warehouse storage costs with effective space utilization strategies.
- Coordinated dispatching of 100 plus drivers to accomplish daily delivery requirements.
Supply Chain Specialist II/Logistics
Wacker
09.2019 - 07.2024
- Run MRP, Demand Planning, Warehouse Management (WM & IM), Collaboration with Business/Sales Team for customer order demand and forecast
- Create deliveries from DDL via SAP, manage inventories for HDK warehouses, troubleshoot errors that occur in SAP with order in WM, confirm customer orders, track inbound containers, revise allocation table (aATP) for customer orders, engage with procurement to review new product, inventories, and warehousing
- Manage production schedule via planning board based on customer demand
- Provide plant with weekly schedule for material needs based off demand form SAP
- Create STO's, execute customer complaints as needed (RCA), manage 9GR via SAP
- Coordinate with all offsite warehouses to ensure all orders are shipped, Work with 3PL to ensure deliveries are scheduled and delivered accordingly and address any issues needed.
- Maintained high levels of accuracy in managing purchase orders, invoices, and shipping documentation for audit purposes.
- Revised production schedules to meet dynamic conditions such as supply shortages and backlogs.
- Analyzed data trends to make informed decisions related to inventory management and demand planning processes with collaboration with management.
ADMINISTRATIVE ASSISTANT
WACKER
09.2018 - 09.2021
- Managing Deliveries, Shipments, Process Orders, Goods Receipts, STO's in Logistics via SAP and Business Objects, Manage marketing updates and oversite of all pricing and sampling for material via Salesforce SAP PROS, HR and LSO Training Coordinator
- Prepare and distribute end of the month payroll reports
- Work daily in SAP in a variety of transaction codes including but limited to the following: WP1; WP5 and WP7
- Create Purchase Requisitions and POs in SAP, Coordinate with vendors daily
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
ACCOUNT DEVELOPMENT MANAGER - HR
RANDSTAD USA
01.2018 - 09.2018
- Interfaced with client requirements to determine number of hires, salary, positions, and job descriptions for short-term and long-term positions
- Managed a minimum of fifteen and maximum of thirty-five employees, processed payroll on a weekly basis
- Validated applicant's references and completed pre-employment processes within SAP
- Interviewed all candidates via telephone and face to face, managed all administrative HR tasks within the office including recruiting, Training, conducting new hire orientation, and ensuring all I-9 documentation was processed properly
- Successfully facilitated direct over site of all daily activities within the office as well as vendors
- Provided weekly and monthly reports including audits, ACA reports and demographics for payroll along with weekly updates for the Cleveland Team.
- Organized regular client meetings to review progress, discuss concerns, and outline future goals.
- Excelled at building rapport with key decision-makers within each account to foster trust and loyalty.
TALENT ACQUISITION SPECIALIST
THE DILLING GROUP
06.2017 - 08.2017
- Provide weekly updates and reports for manpower and document management
- Conduct New Hire Orientations and Conducted all Training Needed
- Ensure all policies and procedures are up to date per State and OSHA requirements
- Create and present PowerPoint presentations on various topics as required
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT
WACKER
03.2016 - 05.2017
- Assistant to the Director of Human Resources
- Create offer letters to candidates
- Assisted in Team Relations
- Completed Payroll site wide for over 600 team members
- NAFTA wide
- Facilitate monthly HR meetings, conferences, and events
- Designed and managed SharePoint for data entry and tracking specific information and documents
- Managed the Human Resource Globe site including, but not limited to policies and procedures and any other information as it came available
- Communicate and coordinate with vendors daily, create Purchase Requisitions and Maintenance requests in SAP, training (LSO, SAP), submitting IDM and IT requests, multi-tasking and managing priorities, oversite of all Human Resources office managerial tasks, organize travel and complete expense reports with Concur
- Flexible when changes in scope of work and atmosphere were needed, complete and distribute daily, weekly, and monthly reports, payroll backup utilizing ADP and SAP, create and file new hire personnel folders, create and distribute demographics for overtime reports as well as Purchase Requisitions
- Successfully communicated and facilitated with team members as well as all vendors.
DOCUMENT CONTROL LEAD
YATES/WACKER (WACKER PROJECT)
10.2011 - 03.2016
- Managerial oversite for the document control office
- Supervision over team members within the document control department
- Update redline drawings using Bluebeam, Utilize COMOs for PID's daily
- Managed all IP Confidential documentation including NDA agreements
- Draft and execute PowerPoint presentations, built, designed and managed SharePoint (DMS) site wide, manage and track IP sensitive documentation, process / track change orders and pay applications, mark up and print documents site wide (building specific), monitor and upload all red line documents into SharePoint, managed IP camera permits site wide, worked successfully with international teams and diverse cultures, facilitate meetings and conferences, communicate with vendors, complete quarterly audits for camera permits, processed weekly and monthly reports for Wacker and Yates Engineering Department
- Successfully complete and conduct training requirements for project and submit weekly reports for completion.
Education
Associate of Applied Science - Business Management
CLEVELAND STATE COMMUNITY COLLEGE
08.2025
No Degree - CPIM I & II
University of Chattanooga
12.2023
Certification - CPIM 1 & 2
11.2023
H.S. DIPLOMA -
MEIGS COUNTY HIGH SCHOOL
05.1999
Skills
- SAP ECC; SAP HR MODULE SAP S4 HANA
- SuccessFactors
- ADP
- Warehouse Management; Batch Management (FIFO; LIFO)
- Generate Purchase Requisitions; Generate Purchase Orders
- Inventory Management
- ISO Processes; SOP's
- Demand Planning; MRP
- Inventory Management Skills
- Vendor Relationship Management; Vendor Relations
- Purchasing
- Contract Negotiation
- SharePoint Online; OneNote
- LSO - Training Coordinator (LSO; SAP)
- Microsoft Outlook; PowerPoint; Word; Excel; OneDrive; Office Lens; Office 365; Visio
- IP Confidential document tracking
- SuccessFactors (Recruiting)
- HR Policies and Procedures
- Planning and Evaluation
- Managing/Supervising
- Strong Leadership Skills (Teamwork)
- Self-Motivated
- Strong negotiation and interpersonal skills
- Strong Communication, Social and Organizational Skills
- Heart Saver CPR/AED Course First Aid Certification
- Pricing Negotiation
- Documentation Skills
- Customer Service
- Price Structuring
- Procurement
- Login4More; COMOS
- Adobe Pro/Standard
- Concur
- Oracle
- Materials Management
- Supplier Relationship Management
- Controlling inventory
- Capacity Planning
- Production Scheduling
References
- Stefan Grazev, Director WCC Project Engineering, WACKER, 423 661 2022
- Steven R Hancock, CSA Engineer, Yates Constructors, 865 603 2162
- Michael Morningstar, Construction Manager, Wacker Polysilicon Project P5111, 553 McBryant Road, Charleston, TN, 37310, (423) 709-9326, mmorningstar@wgyates.com
- Brian Mark Hardiman, Mechanical Representative, Wacker Polysilicon North America LLC, 553 McBryant Road, Charleston, TN, 37310-0446, (423) 7099260, (423) 829-7097, brian.hardiman.yates@wacker.com
- Eike Busch, Project Manager, WACKER Polysilicon North America, 1042 Reunion Drive, Chattanooga, TN, 37421, 49 8677 83 87711, busch12@gmail.com
Timeline
Logistics Manager
Resolute Forest Products
07.2024 - Current
Supply Chain Specialist II/Logistics
Wacker
09.2019 - 07.2024
ADMINISTRATIVE ASSISTANT
WACKER
09.2018 - 09.2021
ACCOUNT DEVELOPMENT MANAGER - HR
RANDSTAD USA
01.2018 - 09.2018
TALENT ACQUISITION SPECIALIST
THE DILLING GROUP
06.2017 - 08.2017
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT
WACKER
03.2016 - 05.2017
DOCUMENT CONTROL LEAD
YATES/WACKER (WACKER PROJECT)
10.2011 - 03.2016
Associate of Applied Science - Business Management
CLEVELAND STATE COMMUNITY COLLEGE
No Degree - CPIM I & II
University of Chattanooga
Certification - CPIM 1 & 2
H.S. DIPLOMA -
MEIGS COUNTY HIGH SCHOOL
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