As a seasoned professional, I provide strong interpersonal and communication skills, both written and verbal- Able to communicate effectively and in a friendly, professional and clear manner. I have excellent problem-solving skills- Able to quickly come up with solutions based on experience and knowledge. As highly experienced and Knowledgeable in Customer/Client Services, I possesses a keen eye for detail- Ability to see the small details that may help with the solution of future or current problem. I am also able to multi-task and work well independently or with a team in a fast-paced, or high stressed environment and cooperative and supportive to colleagues and/or team-mates. I demonstrate Leadership, Encouragement, Experience and Compassion as a Child Care Professional.
Overview
17
17
years of professional experience
1
1
Certification
Work History
School Age Director
PLASP Child Care Services
01.2023 - Current
Implement a High Scope learning environment- Play and Inquiry based on the Ministry of Education (includes following CCEYA Guidelines- ELECT, How does learning happen, Pedagogy Documentation, & follow company Policies)
Provides a welcoming, quality before-and-after school age child care based on implementing the four foundations of Early Learning- a sense of belonging, Well-Being, Expression, and Engagement,
Follows City of Toronto AQI (Assessment for Quality Improvement) standards and Toronto Public Health Health & Safety Guidelines and best practices
Experienced and committed to supporting children with special needs such as Autism, ADHD and Behavioral issues
Developed strong relationships with community partners to enhance resources available for both academic and extracurricular programs at the school.
Collaborate with co-teachers and Area Manager on planning and implementing engaging and age-appropriate, quality programs and facilitate open communication between team members, and community & school members
Establishes excellent communication with children and their families on a daily basis and committed to providing feedback and rapport on children’s development and for gathering information to build good relationships and a supportive environment.
Enhanced learning environment by fostering a positive and inclusive atmosphere for students of diverse backgrounds.
Maintained accurate records of student attendance, progress reports, and other relevant documentation required by state regulations or district policies.
Established clear expectations for student conduct within the school premises, fostering a respectful learning environment where every individual felt valued and supported.
Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
Monitored student progress and implemented intervention strategies to support student success.
Relief Resource
PLASP Child Care Services
02.2007 - 12.2022
Provides all day, on-call relief for PLASP programs including before and after school programs for kindergarten and school age, child care centres, or PA Days
Implementing a welcoming and Inclusive child environment appropriate for children’s ages and learning development
Responsible for implementing & following CCEYA Guidelines, How does learning happen, and ELECT Framework through play and Inquiry based on the ministry of Education (Pedagogy documentation, Activity planners, follow Policies)
Responsible for providing quality care, constant supervision, safety and well-being of children ages 0 to 12 years old; Shares in the responsibility of planning and preparing children’s programs to promote child’s social, emotional, cognitive and physical development
Establishes and maintains a high level of communication with parents, and staff to support positive development of their child
Also maintains great rapport and relationships with children, colleagues/ PLASP staff, custodians and school staff in a professional, friendly and effective manner
Responsible for training new staff and ensure they follow all PLASP’s policies, best practices and implements CCEYA licensing requirements
Maintains a safe and healthy work environment by promptly reporting any existing and/or potential workplace hazards based on Toronto Public Health.
Administrative Office Assistant
Y7 Media Services
06.2007 - 08.2009
Responsible for answering phone calls and scheduling appointments
Provides customer service excellence by responding to inquires in an efficient, accurate and friendly manner
Prepares files, organizes documents/receipts and other paperwork
Assists clients in preparation for Audio recording time sessions and Videography.
Education
Sheridan College- Registered Early Childhood - Early Learning And Child Care
Sheridan College
Brampton, ON
12.2023
CPR and First Aid Certification Level C -
Link 2 Life
04.2022
Food Safety Training
12.2023
Performing Arts -
Sheridan- Davis Campus
04.2005
Skills
MS Office Applications: Word, Excel, Outlook
PC Operating System; Lion OSX
Mac Operating System; Lion OSX
Customer Service/ Marketing- G987 Radio station (Toronto, ON, July 2014)
Certification
Conflict Management Certificate, 01/01/23
AQI Training, 01/01/23
Hobbies and Interests
Networking
Music
Basketball
Travel
Fitness
Fashion
Movies
Reading
Photography/Videography
References
Available upon request.
Timeline
School Age Director
PLASP Child Care Services
01.2023 - Current
Administrative Office Assistant
Y7 Media Services
06.2007 - 08.2009
Relief Resource
PLASP Child Care Services
02.2007 - 12.2022
Sheridan College- Registered Early Childhood - Early Learning And Child Care
Program Director - Before & After School Program at PLASP Child Care ServicesProgram Director - Before & After School Program at PLASP Child Care Services