Summary
Overview
Work History
Education
Skills
<Enter your own>
Certification
Timeline
Generic

NICOLE FURMAN

Murrieta

Summary

Bilingual, team-oriented leader with 30+ years of supervisory and customer service experience, driving initiatives with a track record of improvement. Proven operations and customer service professional experienced in a multitude of disciplines and programs.

Overview

20
20
years of professional experience
1
1
Certification

Work History

CUSTOMER SERVICE REPRESENTATIVE/INVENTORY CONTROL

SPORTSMANS WAREHOUSE
Murrieta
08.2021 - Current
  • Retail Customer Service Representative specializing in leadership, communication, cross-functional collaboration, and customer support.
  • Adept at interfacing with a broad range of customers and identifying ideal product solutions.
  • Friendly and efficient assistance.
  • Errorless cash handling transactions.

OWNER/OPERATOR

RESCUE SOMEONE CPR
Murrieta
07.2008 - Current
  • Company Overview: Inland Empire
  • Exhibit all requirements of an American Red Cross representative and role model.
  • Conduct courses in a manner that helps participants to stay engaged in the learning process.
  • Perform applicable first aid, CPR, and AED skills at an appropriate skill level.
  • Ensure participants' health and safety during training.
  • Maintain complete and accurate records and reports.
  • Plan, organize, and conduct the first aid, CPR, and AED courses.
  • Monitor participants practice and provide corrective feedback and encouragement that is consistent with the skill chart.
  • Inland Empire

FRONT OFFICE

MFI RECOVERY CENTER
Murrieta
08.2017 - 07.2020
  • Maintained client scheduling and check-in.
  • Recording and billing of co-pays.
  • Data entry and mall management.
  • Provide customer service support and handling of customer accounts.

OPERATIONS MANAGER

GRAYBILL MEDICAL GROUP
Escondido
01.2010 - 09.2012
  • Company Overview: San Diego North County
  • Contracted assignment for a fast-paced growing medical company previously employed by.
  • Successfully renovated and staffed four new offices.
  • Responsible for hiring and development of managers to handle assigned operation location.
  • San Diego North County

OWNER/OPERATOR

Main Street Café
El Segundo
06.2005 - 08.2008
  • Company Overview: El Segundo, CA
  • Part owner of a café serving breakfast & lunch.
  • Responsible for handling all front of the house operations.
  • Notorious for exceptional service to several South Bay communities.
  • El Segundo, CA

Education

High School Diploma -

Culver City High School
Culver City, CA
06-1989

Some College (No Degree) - Hospitality Management/Business Administration

Santa Monica College
Santa Monica, CA

Skills

  • Bilingual
  • Proactive Problem Solving
  • Process Improvement
  • Safety
  • Compliance
  • Collaboration
  • MS Office
  • Critical thinking
  • Organizational skills
  • Multi-task management
  • Payment processing

<Enter your own>

  • Total Experience: 20+ years of supervisory and customer service experience driving initiatives with a track record of improvement.
  • Title: CUSTOMER SERVICE & OPERATIONS PROFESSIONAL

Certification

  • Certification of Eligibility-California Department of Justice
  • CPR/First Aid Instructor-EMS Safety

Timeline

CUSTOMER SERVICE REPRESENTATIVE/INVENTORY CONTROL

SPORTSMANS WAREHOUSE
08.2021 - Current

FRONT OFFICE

MFI RECOVERY CENTER
08.2017 - 07.2020

OPERATIONS MANAGER

GRAYBILL MEDICAL GROUP
01.2010 - 09.2012

OWNER/OPERATOR

RESCUE SOMEONE CPR
07.2008 - Current

OWNER/OPERATOR

Main Street Café
06.2005 - 08.2008

High School Diploma -

Culver City High School

Some College (No Degree) - Hospitality Management/Business Administration

Santa Monica College

Similar Profiles

CREATE PROFILE
NICOLE FURMAN