Nicole Folden
Nipawin
Summary
Hardworking employee enthusiastic about learning diverse field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Owner/Operator Vac Truck Driver
Folden's Septic Service
07.2023 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Assessed income and expenses and adapted plans to improve profit levels.
- Developed business plan, processes and procedures to provide superior service to customers.
Medical Office Assistant
Kelsey Trail Health Region
07.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Registered patients and completed associated paperwork for accurate records.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Performed various administrative tasks by filing, copying and faxing documents.
Continuing Care Assistant
Kelsey Trail Health Region
10.2013 - Current
- Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
- Cared for patients by changing bed linens, washing and ironing laundry and cleaning premises.
- Helped patients care for themselves by teaching use of cane or walker and special utensils to eat.
- Provided routine skincare by helping residents in applying non-prescription topical medications to skin.
- Encouraged and provided moral support for patients to help adjust to disabilities and illnesses.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Office Administrative Assistant
Watrous Animal Hospital
09.2007 - 03.2012
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Responsible for coordinating and over seeing all office procedures.
- Assisting for the veterinarian with all animal care.
- Maintained all the book work for the Accountant.
Education
No Degree - Continuing Care Assistant
Saskpoly Tech.
Saskatoon, SK06.2017
No Degree - Office Administration And Bookkeeping
The Business Career College.
Grande Prairie, AB05.2004
Skills
- Budget Development
- Operations Management
- Operations Oversight
- Decision Making
- Attention to Detail
- Organizational Skills
- Team Leadership
- Adaptability and Flexibility
- Customer Service
Languages
English
Native or Bilingual
Timeline
Owner/Operator Vac Truck Driver
Folden's Septic Service
07.2023 - Current
Medical Office Assistant
Kelsey Trail Health Region
07.2023 - Current
Continuing Care Assistant
Kelsey Trail Health Region
10.2013 - Current
Office Administrative Assistant
Watrous Animal Hospital
09.2007 - 03.2012
No Degree - Continuing Care Assistant
Saskpoly Tech.
No Degree - Office Administration And Bookkeeping
The Business Career College.
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