Nicole Eisma

-Responsible for food preparation while following food safe rules

-Ensuring only the freshest foods are used

-Ensuring department is well stocked and presented

-Handling customer service inquiries and providing a positive customer experience

-Using a variety of equipment, including knives, deli slicers, bread slicer, roll in oven, MiWi oven, proofer, cash register, power and hand jacks, etc.

-Cleaning equipment and work area to ensure a safe and sanitary work environment

-Lead a team of over a dozen people of all ages and experiences

-Acted as a coach, mentor and resource to team members

-Engaging team members through training and development, performance management, rewards/recognition and the identification and development of future leaders

-Communication of important messages with store management and head office staff.

-Ensuring accurate stock taking, writing orders and taking inventory once a month

-Writing a schedule to best fit the needs of the store within team members' availability

-Providing exceptional customer service and problem solving skills to ensure all customers leave happy

-Providing compassionate leadership and support for team members to feel safe and valued at work