- Soccer
- Guitar
- Singing/songwriting
- Gardening
- Yoga
- Hiking
- Running
- Animal care
NICOLE EASTHAM
Hamilton
Summary
Experienced community support professional with skills in building strong rapport and providing meaningful assistance to individuals in need. Demonstrates an ability to achieve impactful results through effective communication and collaboration with healthcare teams, enhancing patient progress through individualized care plans.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Enhanced Personal Support Worker
Solus Support Services
05.2022 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Improved patient well-being by providing compassionate care and support to individuals with mental health challenges.
Rehabilitation Support Worker
Elements Support Services
05.2022 - Current
- Enhanced patient experience by providing compassionate support and care throughout their rehabilitation process.
- Contributed to interdisciplinary team meetings discussing changes in condition or treatment plan adjustments for better results.
- Documented patient progress accurately and efficiently, contributing to effective communication among healthcare team members.
- Promoted a positive atmosphere within rehabilitation settings, inspiring hope and motivation among recovering individuals.
- Improved patient recovery by developing and implementing personalized rehabilitation plans.
- Provided emotional support to patients, fostering resilience during challenging times in their recovery journey.
- Led organizational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
Community Support Worker
Trillium Support Services
05.2022 - Current
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff as needed.
- Fostered a positive and supportive environment, addressing behavioral challenges with patience and understanding.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Education
Bachelor’s Degree - Psychology Major
Carleton University
Ottawa, ON01.2019
Minor Degree - Neuroscience And Mental Health
Carleton University
Ottawa01.2019
Skills
- Dementia care
- Strong adaptability
- Behavior management
- Mental health support
- Crisis intervention
- ADL assistance
- Client transportation
- First aid and CPR
- Interdisciplinary teamwork
- Active listening
- Excellent communication
- Conflict resolution
Certification
- Crisis Prevention Intervention
- First Aid and CPR/AED
- Workers Health and Safety
- AODA
- Duty to Report Training
- OHRC
- WHMIS
- QAM
- IPAC
- Fire Extinguisher Training
Interests
Timeline
Enhanced Personal Support Worker
Solus Support Services
05.2022 - Current
Rehabilitation Support Worker
Elements Support Services
05.2022 - Current
Community Support Worker
Trillium Support Services
05.2022 - Current
Bachelor’s Degree - Psychology Major
Carleton University
Minor Degree - Neuroscience And Mental Health
Carleton University
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