Nicole Drake
Hayward
Summary
Professional, experienced individual prepared for this fast-paced role. Expertise in time management, organization, and multitasking to ensure timely, accurate completion of tasks. Strong focus on team collaboration and achieving results, with flexible approach to changing needs. Reliable and adaptable, with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Accessioning Team Runner
Natera
01.2026 - Current
- Sort and transport packages from the Shipping dock to the Accessioning laboratory.
- Pick up packages from the receptionist’s desk.
- Scan all tracking numbers into a Google spreadsheet and ensure that tracking numbers are scanned in correctly and spreadsheet is filled out completely.
- Distribute packages to the Clinical Data Operators (CDO) in a timely and efficient manner following distribution guidelines.
- Rack samples that arrive in bulk (without individual kit boxes) ensuring that the paperwork matches up with the samples.
- Escalate any issues or discrepancies to the Leads or Supervisor.
- Empty bins filled with kit boxes at the CDO workstations into carts placed at designated locations in the lab.
- Perform a visual check of the kit boxes to make sure that there is no PHI on the kit boxes or samples remaining in the discarded kit boxes.
- Empty biohazard cans in the lab.
- Scan bench worksheets.
- Scan documents into cases.
- Maintain tidiness of Runner workstations.
- Store requisition forms by date into the filing cabinets.
- Dispose of requisition forms into the shred bins that have exceeded the retention period.
- Performs other duties as assigned.
- Notify Supervisor and Leads of any packaging issues or discrepancies
- This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job
- Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
- Must maintain a current status on Natera training requirements.
Team Leader
Jamba Juice
05.2023 - 12.2025
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained new team members on product preparation and customer service protocols.
- Optimized workflow efficiency by implementing streamlined processes in beverage preparation.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction experience.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Peer Mentor
High School
08.2022 - 06.2024
- Facilitated peer-to-peer tutoring sessions to enhance academic performance and understanding of core subjects.
- Developed personalized study plans that addressed individual student needs and learning styles.
- Coordinated group study workshops, fostering collaboration among students to improve problem-solving skills.
- Provided guidance on time management and effective study techniques to promote academic success.
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
Education
Associate of Science - Nursing
Foothill College
Los Altos, CA06-2028
High School Diploma -
Hayward High School
Hayward, CA06-2024
Skills
- Customer service
- Administrative tasks
- Quick learner
- Teamwork and collaboration
- Effective multitasking
- Strong work ethic
- Time management
- Cash handling
- Problem-solving
- Relationship building
- Training and mentoring
- Safety awareness
- Valid Driver's license
- POS systems
- Team building
Timeline
Accessioning Team Runner
Natera
01.2026 - Current
Team Leader
Jamba Juice
05.2023 - 12.2025
Peer Mentor
High School
08.2022 - 06.2024
Associate of Science - Nursing
Foothill College
High School Diploma -
Hayward High School