Nicole Doherty
Sherwood Park,AB
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
11
11
years of professional experience
Work History
Childcare Provider
Self-Employed
Sherwood Park, Alberta
01.2020 - Current
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Monitored children's progress through ongoing assessments of their abilities and interests.
- Developed positive relationships with families by communicating regularly about their child's development.
Licensed Practical Nurse
Alberta Health Services
Edmonton, Alberta
04.2016 - 12.2019
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Educated patients on disease prevention and management strategies for their individual conditions.
- Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
- Maintained a safe environment by following infection control policies and procedures.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Participated in interdisciplinary team meetings for coordination of patient care plans.
- Collaborated with physicians to develop individualized care plans for each patient.
- Answered patient and family questions to educate on optimal treatment procedures.
- Managed patient records, ensuring confidentiality and compliance with healthcare regulations.
Project Manager
LSW Lighting
Edmonton, Alberta
06.2013 - 11.2015
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Developed and maintained project plans, timelines, and budgets.
- Created and implemented processes to ensure successful completion of projects.
- Built and established strong partnerships with teams, vendors and contractors.
Education
LPN Diploma - Nursing
NorQuest College
Edmonton, AB03-2014
High School Diploma -
Bev Facey Community High School
Sherwood Park, AB06-2008
Skills
- Complaint resolution
- Call Management
- Scheduling
- Process Optimization
- Critical Thinking
- Lead Generation
- Work flow planning
- Data Entry
- Positive and professional
- Active Listening
- Client Relations
- Travel Planning
- Typing proficiency
Timeline
Childcare Provider
Self-Employed
01.2020 - Current
Licensed Practical Nurse
Alberta Health Services
04.2016 - 12.2019
Project Manager
LSW Lighting
06.2013 - 11.2015
LPN Diploma - Nursing
NorQuest College
High School Diploma -
Bev Facey Community High School
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