Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Cuadra

Sunnyvale

Summary

Results driven Assistant Manager with 6+ years of retail leadership experience overseeing daily operations, inventory control, merchandising, cash management, and employee development. Proven ability to lead teams, deliver exceptional customer service, maintain compliance with company policies, and support business goals in fast-paced retail environments.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Smart & Final Extra
10.2022 - Current
  • Supervise daily store operations and ensure compliance with company policies, safety standards, and operational procedures.
  • Lead, coach, and develop associates to maintain productivity and customer service excellence.
  • Manage inventory, receiving, merchandising, pricing, and promotional displays.
  • Resolve customer concerns, process returns, and maintain positive customer relationships.
  • Assist with cash accountability, register operations, and operational reporting.
  • Support hiring, onboarding, and training of new team members.
  • Change endcaps to promotional display
  • Update prices of display after weekly special changes.

Person in Charge (PIC)

Smart & Final Extra
04.2022 - 10.2022
  • Oversaw store operations during assigned shifts and supervised associates.
  • Coordinated inventory receiving, stocking, and merchandising activities.
  • Maintained accurate inventory and operational records.
  • Assisted with employee training and customer issue resolution.

Cashier

Smart & Final Extra
09.2020 - 10.2021
  • Delivered excellent customer service while processing transactions accurately.
  • Assisted with stocking, merchandising, and maintaining store standards.

Education

Bachelor of Fine Arts (BFA) - 3D Animation

Academy of Art University
05-2024

Skills

  • Team Leadership
  • Staff Training & Development
  • Store Operations
  • Inventory Management
  • Merchandising
  • Customer Service
  • Cash Handling & Reconciliation
  • Loss Prevention
  • Conflict Resolution
  • Microsoft Office
  • Google Workspace
  • POS Systems

Timeline

Assistant Manager

Smart & Final Extra
10.2022 - Current

Person in Charge (PIC)

Smart & Final Extra
04.2022 - 10.2022

Cashier

Smart & Final Extra
09.2020 - 10.2021

Bachelor of Fine Arts (BFA) - 3D Animation

Academy of Art University
Nicole Cuadra