Nicole Costa
Edmonton,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Manager
Popeyes Supplements
08.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Administrative Assistant
World Gym
12.2021 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Stock Lead
Sport Chek
09.2017 - 09.2019
- Improved inventory accuracy by conducting regular stock audits and maintaining organized storage areas.
- Enhanced customer satisfaction by efficiently managing stock levels and ensuring product availability on the sales floor.
- Streamlined shipment processing by coordinating with delivery teams and promptly unpacking incoming merchandise.
- Reduced stock discrepancies with meticulous record-keeping and timely communication with the purchasing department.
Education
No Degree - Travel And Tourism Management
Humber College
Toronto, ONHigh School Diploma -
Lester B. Pearson Collegiate Institute
Scarborough, ON06.2016
Skills
- Sales Techniques
- Team Leadership
- Staff Management
- Organizational Skills
- Scheduling
- Shipment Processing
Timeline
Manager
Popeyes Supplements
08.2022 - Current
Administrative Assistant
World Gym
12.2021 - 08.2022
Stock Lead
Sport Chek
09.2017 - 09.2019
No Degree - Travel And Tourism Management
Humber College
High School Diploma -
Lester B. Pearson Collegiate Institute
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