Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NICOLE COLLINS

Los Angeles,CA

Summary

Dynamic Human Resources professional with a Master's in Organizational Development and Leadership, with extensive experience at PwC. Skilled in stakeholder engagement, data analysis, and program management to drive initiatives that enhance diversity and optimize staff performance. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency, adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills, committed to pursuing best practices for employee development and retention.

Overview

8
8
years of professional experience
1
1
Certification

Work History

HR Management Consulting

PwC
01.2022 - 02.2025
  • Understanding operations, strategies, goals, and critical achievement targets to provide HR support to the Segment staff
  • Oversaw the processing and maintenance of large data sets, managing over 5,000 entries in Excel and Google Sheets.
  • Focus on the diverse population to support growth and retention within the firm by tracking and analyzing engagement metrics across 250 employees to identify areas for improvement and implement targeted initiatives.
  • Consulting with talent and deployment colleagues and engagement managers on more challenging deployment issues.
  • Generating and/or reviewing reports for utilization, forecasting to actual, and following up with staff to resolve hours discrepancies.
  • Analyzing and identifying any trends and issues and raising them to the leadership.
  • Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
  • Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
  • Analyzed historical data to forecast future resourcing needs, enabling proactive planning and adjustments as needed.
  • Developed metrics for assessing effectiveness of resource allocation, leading to continuous improvement in processes.
  • Facilitated cross-departmental collaboration to ensure resources were optimally utilized across organization.
  • Implemented robust training program, significantly improving skill set of resource management team.

Finance Specialist, Financial Services (FS)

PwC
10.2019 - 08.2022
  • Consistently deliver on multiple commitments from administrative support to project management and analytical support to the client services team to help with productivity and engagement maintenance
  • Flex approach to meet the changing needs of teams and clients as well as give guidance around engagement changes and best practices
  • Identify and make suggestions for efficiencies and improvements when performing analysis
  • Take action to stay up to date with the evolution and impact of technology developments by utilizing tools, techniques, and firm standard methodologies to support research, analysis, and problem-solving
  • Assist with billing and collections management for financial services clients that manage $T+ in assets
  • Identified process issues and made recommendations for improvement or correction.
  • Reduced process discrepancies through measured implementation of performance reporting and data systems.
  • Conducted profitability analyses for various product lines, identifying opportunities for increased revenue generation or cost reductions.

Office Administrator/Human Resources Specialist

Sparks Marketing Corp
03.2017 - 01.2020
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Administered employee leave requests following FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Reconciled account files and produced monthly reports.
  • Administered contractor payroll, maintained comprehensive account records for contractor payments, and communicated with the accounting team to ensure accurate payments and coding.
  • Maintained files on all contractors including NDA, tax documents, and signed contracts

Education

M.S. - Organizational Development and Leadership - Diversity, Inclusion and Belonging Certified

Saint Joseph's University
Philadelphia, PA

B.S. - Organizational Leadership

Colorado State University Global Campus
Aurora, CO

Skills

  • Diversity Program Development
  • HR Operations
  • Power BI
  • Data Analytics
  • Facilitation
  • Google Suite
  • Microsoft Office
  • Training
  • Workday
  • Project Management
  • Client Relations
  • Database Management

Certification

Diversity, Inclusion, and Belonging

Timeline

HR Management Consulting

PwC
01.2022 - 02.2025

Finance Specialist, Financial Services (FS)

PwC
10.2019 - 08.2022

Office Administrator/Human Resources Specialist

Sparks Marketing Corp
03.2017 - 01.2020

M.S. - Organizational Development and Leadership - Diversity, Inclusion and Belonging Certified

Saint Joseph's University

B.S. - Organizational Leadership

Colorado State University Global Campus

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