Nicole Chalfant
Irvine
Summary
Dynamic sales professional with a proven track record excelling in upselling and customer relationship management. Skilled in communication and problem-solving with a commitment to delivering outstanding results in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Advisor
Louis Vuitton - LVMH
Newport Beach
10.2025 - Current
- Cultivated strong relationships with clients to enhance brand loyalty.
- Advised clients on product selection and styling to meet their needs.
- Managed inventory and ensured product availability for customer requests.
- Educated clients on brand history and craftsmanship to deepen engagement.
Sales Consultant
The CAR Group - Volkswagen
Irvine
04.2025 - 10.2025
- Demonstrated vehicle features and benefits during test drives.
- Participated in training sessions to stay current on new product features and updates
- Analyzed customer needs and identified solutions to meet their requirements.
- Collaborated with finance team to facilitate seamless loan application processes.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Created strong relationships with clients to foster referrals and repeat business opportunities.
Leasing Professional
Lyon Living
Las Vegas
04.2019 - 03.2025
- Managed leasing processes for residential properties, ensuring compliance with regulations.
- Conducted property tours to showcase amenities and attract potential residents.
- Processed rental applications and facilitated background checks for prospective tenants.
- Collaborated with maintenance teams to address resident requests and concerns promptly.
- Developed marketing materials to promote available units across various platforms.
- Organized community events to enhance resident engagement and satisfaction levels.
- Provided exceptional customer service to build positive relationships with residents and prospects.
Sales Associate
Michael Kors
Santa Barbara
06.2017 - 04.2019
- Assisted customers in selecting luxury fashion items and accessories.
- Maintained visual merchandising standards to enhance product presentation.
- Processed transactions accurately using point-of-sale systems.
- Managed inventory levels and organized stockroom efficiently.
- Provided product knowledge to customers about brand offerings and trends.
- Collaborated with team members to achieve daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Lead
Skin Deep Salon & Spa
Santa Barbara
05.2015 - 04.2019
- Oversaw operations of a renowned salon and spa in Santa Barbara alongside owners.
- Developed training programs for staff to improve product knowledge.
- Scheduled training sessions with skincare and haircare brands for staff proficiency.
- Managed schedules for hairstylists, estheticians, and sales personnel to optimize workflow.
- Fostered relationships with clients to drive repeat business opportunities.
Education
Santa Barbara City College
Santa Barbara, CASkills
- Communication
- Ability to Work Under Pressure
- Customer relationship management
- Upselling techniques
- Product demonstrations
- Problem solving
- Leads prospecting
- Contract negotiation and closing tactics
Certification
- Sales License - #S394598
References
References available upon request.
Timeline
Client Advisor
Louis Vuitton - LVMH
10.2025 - Current
Sales Consultant
The CAR Group - Volkswagen
04.2025 - 10.2025
Leasing Professional
Lyon Living
04.2019 - 03.2025
Sales Associate
Michael Kors
06.2017 - 04.2019
Sales Lead
Skin Deep Salon & Spa
05.2015 - 04.2019
Santa Barbara City College