Nicole Carey
Mississauga,ON
Summary
Hardworking Senior Sales Associate successful at cultivating and deepening relationships to build loyal account base. Leverages strong planning, problem-solving and customer service skills to achieve demanding sales objectives.
Overview
16
16
years of professional experience
Work History
Senior Sales Associate
PPG Coating Service
06.2009 - 06.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Developed sales plans to increase market share, customer base and revenue.
- Greeted customers and provided product advice to increase sales.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Worked with sales representatives to determine products and prices for contracting accounts
- processed account payments
- planned and executed sales events
- generated weekly product orders and received stock ensuring all inventory numbers were accurate
- participated in weekly and yearly inventory audits
- Held the role of safety officer in which I would be responsible to host weekly meetings with staff to discuss safety protocol and address any safety concerns so as safe work practices were understood and strictly followed
- conducted monthly checks on all safety equipment and arranged services to certify or repair all equipment to ensure they meet proper safety standards
- Negotiated contracts and sales terms with new and existing clients.
Administrator
Zimmer Orthopedics
09.2007 - 06.2009
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
Education
ECE Certification - Early Childhood Care And Education
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON2005
High School Diploma -
Streetsville Secondary School
Mississauga, ON06.2002
Skills
- Client Relationship-Building
- Exceptional Communicator
- Item Scanning
- Team Leadership
- Client Relationship Management
- Revenue Generation
- POS System Expertise
- Consultative Sales Approach
- Verbal and Written Communication
- Product Knowledge
- Product and Service Sales
Trained in St Johns First Aid 2023
General First Aid Certification 2023
Timeline
Senior Sales Associate
PPG Coating Service
06.2009 - 06.2023
Administrator
Zimmer Orthopedics
09.2007 - 06.2009
ECE Certification - Early Childhood Care And Education
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Streetsville Secondary School
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