Nicole Campbell
Murrieta
Summary
Hard-working individual with exceptional knowledge in dental terminology and post-surgical patient care. An energetic Oral Surgery Assistant considered an expert communicator and a dedicated patient advocate.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Oral Surgery Assistant
Riverside Oral Surgery And Maxillofacial Surgery
06.2018 - Current
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
- Improved patient comfort by providing oral and emotional support during surgical procedures.
- Streamlined post-operative care with thorough patient education on recovery, medications, and self-care techniques.
- Established trustful relationships with patients throughout their treatment journey ensuring consistent care delivery.
- Greeted patients upon arrival to office and helped prepare for surgeries.
- Calmed nervous patients by speaking softly, answering questions, and providing compassionate care.
Cashier
Target
01.2014 - 04.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
Los Amigos
11.2011 - 01.2013
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - Dental Assistant Program
Moreno Valley College
Moreno Valley, CAHigh School Diploma -
Murrieta Valley High School
Murrieta, CA06.2008
Skills
- Inventory Management
- Instrument Tray Preparation
- EMR Software
- Procedure Support
- Patient Flow Management
- Taking Medical and Dental Histories
- Treatment Room Preparation
- Customer Service
- Cleaning and Sanitizing
- Teamwork and Collaboration
- Advising Patients
- Advising and Educating Patients
- Organization and Prioritization
- Medical Charting
- Disinfection and Sterilization
- Detail-Oriented
Certification
- RDA - Registered Dental Assistant
Languages
Spanish
Native or Bilingual
Timeline
Oral Surgery Assistant
Riverside Oral Surgery And Maxillofacial Surgery
06.2018 - Current
Cashier
Target
01.2014 - 04.2014
Manager
Los Amigos
11.2011 - 01.2013
No Degree - Dental Assistant Program
Moreno Valley College
High School Diploma -
Murrieta Valley High School
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