Nicole Browne
Kingston,ON
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable experiences. Highly motivated to succeed both independently and in team environments. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude with minimal supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gameskeeper
Splitsville
04.2024 - Current
- Greeted and engaged guests in pleasant conversations while managing check-in process.
- Provided prompt, customer-focused food and beverage service.
- Conducts monthly inventory count and restocks daily.
- Answered questions regarding hours, seating, menu and general information.
- Proven ability to learn quickly and adapt to new situations.
Sports Organizer
City of Toronto, Parks and Recreation
05.2023 - 07.2023
- Supervised and coached children aged 4-9
- Encouraged a positive, inclusive team environment, boosting cohesion and morale
- Rearranged, organized an maintained cleanliness of the felid and equipment
- Managed, documented and collected administrative paperwork
Sales Associate
Cherry Hill Photography
11.2022 - 05.2023
- Managed customer issues in busy, high-stress situations, in a calm professional demeanor
- Created positive, memorable experiences for children and families
- Coordinated crowd control and managed both walk-in and reservation lines
- Set up promotional displays and equipment for special events and activities.
Education
Advanced Diploma - Veterinary Technology
St Lawrence College
Kingston, ONCertification
- Smart Serve | Smart Serve Ontario
- CPR & First Aid | Red Cross
- WHMIS | City of Toronto
Timeline
Gameskeeper
Splitsville
04.2024 - Current
Sports Organizer
City of Toronto, Parks and Recreation
05.2023 - 07.2023
Sales Associate
Cherry Hill Photography
11.2022 - 05.2023
Advanced Diploma - Veterinary Technology
St Lawrence College
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