Nicole Brown
Saskatoon,SK
Summary
I am a compassionate and eager mental health professional seeking to develop a versatile and well-rounded skill set in counselling psychology through additional education. I offer a background in client-focused care, focused on Cognitive Behavioral Therapy (CBT) coaching, prevention and education to reduce the impacts and recurrence of mild to moderate depression, anxiety, insomnia & ADHD. I currently help promote the formation of habits for sustainable mental health improvement through in-depth knowledge of cognitive and behaviour redirection strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CBT Co-lead
Cognito Health
Victoria, BC (remote)
09.2023 - Current
- Guided project management techniques and best practices.
- Prepared reports summarizing progress towards organizational objectives related to programming efforts.
- Monitored program activities to ensure compliance with established policies and procedures.
- Led initiatives aimed at increasing customer engagement with the organization's programs.
- Supervised day-to-day operations of assigned programs while providing direction as needed.
- Coordinated resources among multiple departments to facilitate successful completion of projects.
- Advised senior leadership on potential opportunities for growth within the organization's programming portfolio.
- Collaborated with stakeholders to identify areas of improvement in existing programs.
- Analyzed evaluation data to inform decision-making related to program design changes.
- Established performance objectives for team members and conducted regular performance reviews.
- Created and implemented program curriculum to ensure alignment with organizational goals.
- Reviewed completed projects for quality assurance purposes before final delivery.
- Mentored new staff members in the development of their roles within the CBT Care Provider team
- Researched current trends in program development, implementation, and evaluation methods.
- Developed training materials for team members to use in delivering services effectively.
- Stayed abreast of local, state, and federal regulations impacting corporate compliance.
- Leveraged job-specific knowledge and abilities to identify solutions to issues and diminish conflicts.
CBT Care Provider
Cognito Health
Victoria, BC (remote)
05.2023 - Current
- Maintained a consistent client caseload of 65-85 clients
- Experienced in providing compassionate care and support to people on their mental health journey
- Skills and duties include developing treatment plans and implementing evidence-based therapy techniques.
- Observed safety protocols when working with potentially violent or suicidal individuals.
- Conducted assessments of client needs, strengths and resources.
- Referred clients to external resources for additional support.
- Provided leadership and coordination of various programs using techniques in behaviour management and prevention strategies.
- Collaborated with other professionals to coordinate services for clients.
- Developed and optimized treatment plans to help clients continue to progress.
- Provided referrals to appropriate mental health providers or community services as needed.
- Attended training seminars related to mental health topics such as trauma-informed care and substance abuse.
- Assisted clients with conflict resolution strategies and anger management techniques.
- Modified treatment plans to support client goals and status.
- Maintained accurate records of client interactions using an electronic health record system.
- Monitored, evaluated and recorded client progress concerning treatment goals.
- Assisted clients in developing individualized treatment plans and goals.
- Provided excellent service and attention to clients face-to-face or through phone conversations.
Owner/Operator
NB Abstract Designs
Saskatoon, SK
01.2018 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Identified and secured strategic partnerships with vendors and suppliers.
- Led classes in community to help individuals embrace creativity and develop artistic skills.
- Organized and participated in art exhibitions to showcase work.
- Integrated and developed visual elements to produce illustrations of ideas, emotions or moods.
- Met with commission clients to gain agreement on artistic project goals, parameters and financial considerations.
- Addressed client concerns and worked together to achieve mutually beneficial outcomes.
- Managed social media accounts for the studio by creating content and responding to inquiries from customers.
Education
Bachelor of Arts - Psychology, Neuroscience And Behavior
University of Saskatchewan
Saskatoon, SK06-2023
Skills
- Attention to Detail
- Computer and Microsoft Office Skills
- Comfortability Learning New Software Systems
- Scheduling and Coordination
- Organizational and Planning Skills
- Collaboration, Teamwork and Building Rapport
- Interpersonal and Communication Skills
- Punctual and Dependable
- Coaching and Mentoring
- De-Escalating and Resolving Conflicts
- Artistic Creativity
- Emotional Support
- Mental Health Support
- Medical Documentation
- De-Escalation Techniques
- Goal Development
Certification
- IGCBT Certified CBT Practitioner, 2023
Volunteer Experience
Youth and Young Adult Special Needs Care Volunteer, Nairobi, KENYA, January-March 2014
Provided emotional and physical support to youth and young adults with both physical and intellectual disabilities. Duties included: feeding, transportation, and coaching. Most importantly, I engaged children and young adults to make connections within the local communities for future employment opportunities.
Volunteer, Roatan, HONDURAS, February-November 2017
I took on several volunteer roles while living abroad in Honduras; I started an art class for youth, took part in bi-weekly group kitchen/feeding efforts, and aided in collecting and distributing items during a clothing drive for individuals in need of support.
Affiliations
- Hiking
- Reading
- Painting
- Travelling
- Self-development
Languages
English
Native/ Bilingual
Timeline
CBT Co-lead
Cognito Health
09.2023 - Current
CBT Care Provider
Cognito Health
05.2023 - Current
Owner/Operator
NB Abstract Designs
01.2018 - Current
Bachelor of Arts - Psychology, Neuroscience And Behavior
University of Saskatchewan