Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Brammer

London,ON

Summary

Reliable Cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in many areas and flexible with changing business needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Subway
11.2014 - 03.2020
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Increased speed of service through effective multitasking and time management skills.

Assistant Manager

Tim Hortons
11.2015 - 01.2023
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.

Cashier

Home Depot
06.2020 - 09.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Cashier

Tim Hortons
09.2020 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Diploma - Social Service Worker

Mohawk College of Applied Arts And Technology
Hamilton, ON

High School Diploma -

G.A. Wheable Centre For Adult Education
London, ON
06.2016

Skills

  • Staff Training
  • Organizational abilities
  • Active Listening
  • Cash Register Operations
  • Creative Thinking
  • Customer Service
  • Analytical Thinking
  • Written and verbal communication
  • Patience and Empathy
  • Conflict Resolution
  • Work Ethic and Integrity

Certification

Standard First Aid and CPR

Food Handlers

Alzheimer’s & Dementia Society

Timeline

Cashier

Tim Hortons
09.2020 - Current

Cashier

Home Depot
06.2020 - 09.2020

Assistant Manager

Tim Hortons
11.2015 - 01.2023

Sandwich Artist

Subway
11.2014 - 03.2020

Diploma - Social Service Worker

Mohawk College of Applied Arts And Technology

High School Diploma -

G.A. Wheable Centre For Adult Education

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Nicole Brammer